Sr. Public Assistance Specialist (Southeast US)

ICF Disaster Management Division seeks a Senior Public Assistance Specialist to join our team! This position is open to candidates located in Florida, Georgia, North Carolina, and nearby regions. Travel will be necessary.

The Senior Public Assistance Specialist will serve as a Subject Matter Expert (SME) for the Public Assistance Division. Assisting with PA Program delivery, project worksheet development and operational details.

At ICF we make BIG things happen. Let's work together to help Hurricane victims and communities recover and re-build for future resilience. ICF's growing Disaster Management division is assembling an outstanding team equipped to offer expert advisory services, bringing the strength of past performance and a hands-on integrated multidisciplinary approach. Join the ICF team and help make a difference.

Key Responsibilities :

• Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations with subject matter expertise.
• Applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of FEMA and Public Assistance issues and problems.
• Addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements.
• Addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations.
• Analyze and track FEMA project worksheets and required operational data management.
• Support team and stakeholders with training and technical assistance.
• Coordinate and participate in resolution of project related issues and concerns.
• Optimize procedures and maintain communication and focus.
• Maintain and track each case as required in project report management information system.
• Measure performance with key metrics.
• Keep management team informed on issues, problems & resolutions.
• Superior customer service skill set, ability to listen, facilitate and negotiate problems
• Expertise in area in which you are assigned. Carry out timely and accurate duties as requested.
• Travel as required to client recovery and ICF sites as required and requested by ICF management.

Please provide an updated resume aligned to the qualifications, skills and experience required.

Must Have Qualifications :

Preferred Skills : (may set candidates apart)

Professional Skills : (you will bring these with you)

INVESTING IN OUR PEOPLE

By empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment that's both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.

DMDPA

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity / expression, sexual orientation, religion, age, disability status, or military / veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email C[redacted] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here : Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :

87,069.00 - $148,017.00

Georgia Remote Office (GA99)

Salary : $87,069 - $148,017