What are the responsibilities and job description for the ICF is hiring: Training and Communication – Administrative Specialist in Phoenix position at ICF?

ICF is currently seeking a Training and Communication Administrative Specialist to work on a national technical assistance project. The purpose of this project is to develop and maintain a national case coordination program which provides child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. The Administrative Specialist will use his / her expertise to support processes related to the support elements of this project, including staff hiring, clearances, orientation, ongoing training, continuous quality improvement, reporting, and communication needs across the project.

The successful candidate will have a broad knowledge of project support and coordination. The Administrative Specialist will work closely with and under the oversight of the Staffing and Training Manager. The position is fully remote.

Key Responsibilities

Administrative Specialist responsibilities include :

Provide administrative support related to the effective and efficient delivery of project deliverables across project teams.
Support materials for client updates and other external reporting.
Provide administrative support to the Training and Communication teams as needed to support project goals.
Provide administrative support for all internal and external reporting.
Provide meeting coordination, including agenda and minutes, as needed.

Basic Qualifications

Bachelor’s degree in social work, public administration, communications, public relations, or related field which requires an understanding of written communication.

A minimum of 1-year professional project coordination experience, including coordinating projects, tasks, deliverables, and reporting.

Demonstrated ability to communicate effectively both verbally and in written form with project staff and external partners (e.g., subcontractors).

Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).

Preferred Skills

Working knowledge of Unaccompanied Children, ORR, and child welfare.

Experience working for a refugee program.

Basic proficiency in the use of Smartsheet, Power BI, or similar applications.

Professional Skills

Ability to promote and contribute to an equitable and inclusive organizational culture and environment.

Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.

Exceptional project coordination skills, with a focus on TA project coordination.

Strong analytical, problem-solving, and decision-making capabilities.

Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.

Excellent verbal, interpersonal and written communication skills.

Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity / expression, sexual orientation, religion, age, disability status, or military / veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Pay Range - The pay range for this position based on full-time employment is : $60,927.00 - $103,576.00 Texas Remote Office (TX99).

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Salary : $60,927 - $103,576

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