What are the responsibilities and job description for the New Home Construction Design Center Consultant position at ICI Homes?
ICI Homes is currently seeking a New Home Construction Design Center Consultant, who will promote and optimize sale of options, upgrades and home design selections pertaining to the homebuyer’s “after contract” options, upgrades and home design selection items. This position will be based in the Gainesville Area.
ESSENTIAL FUNCTIONS:
- Provide professional customer service to homebuyers calling in to or visiting the Design Center including but not limited to imparting knowledge of and demonstrating Design Center products, displays and options.
- Establish/coordinate appointments with homebuyers for color selections and post to Design Center calendar.
- Prepare/coordinate color selection documents needed in order to meet with the homebuyer for selections.
- Review blueprints with buyers to meet their customized needs as shown in the executed contract, securing buyers sign-off on revised blueprints.
- Promote and optimize sale of options and upgrades pertaining to “after contract” options and upgrades.
- Coordinate custom options and pricing with the Cost Department, as needed.
- Coordinate appointments with subcontractors on a referral basis in order to complete the selection process.
- Responsible for preparing all sales contract Addendum As and Ds which clarify customer selected options after contract.
- Ability to work in roles that vary from answering the phone, filing and organizing to interacting with internal and external customers.
- Communicate with homebuyer, subcontractors, suppliers, construction, and/or cost department personnel as necessary throughout the construction process.
- Initiate, update and maintain necessary inventory/spec home documents, lists or reports as assigned/directed by management.
POSITION REQUIREMENTS (Experience, Licenses or Certifications required)
- Proficient working knowledge of Microsoft Office applications.
- Bachelor’s Degree in interior design or equivalent in experience.
- Excellent customer service and listening skills.
- Ability to set realistic expectations of customers and homebuyers.
- Effective communication skills and ability to create a sense of urgency.
- Ability to work efficiently to complete customer selection appointment/process.
- Strong communication, salesmanship, relationship-building, organizational, time management and follow-up skills.
ICI Homes offers competitive salary and a comprehensive benefits package. If interested in this great opportunity, please submit resume to careers@icihomes.com for consideration
EOE / DFWP
Note to Job Seekers: No telephone calls please. Your resume will be reviewed and qualified candidates will be contacted in the event that there is a potential match. Thank you.