What are the responsibilities and job description for the BARTENDER - POKER ROOM - PT position at iCIMS Organic ZipApply?
Job Description
Job Description
Overview
OUR COMMITMENT TO SERVICE :
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
JOB SUMMARY :
The Bartender’s duties include, but are not limited to mixing and serving alcoholic and non-alcoholic drinks to guests and while maintaining the high standard of cleanliness of each bar area according to established policies. They will ensure a positive guest experience and interact and service guests in a cordial and gracious manner.
Responsibilities
SERVICE INITIATIVE :
- Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
- Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
- Inform Supervisor of Guest needs which may require special accommodations
- Show special recognition of frequent Guests
- Maintain a safe, clean and comfortable environment for Guests at all times
- Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
- Present a neat, clean and well-groomed appearance at all times
- Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
- Handle Team Member and Guest concerns / dissatisfaction and disputes timely and professionally to the Team Member / Guest satisfaction, while maintaining financial responsibility
- Promote positive public relations and create an enjoyable atmosphere for all
- Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
- Maintain a professional and positive relationship with vendors, Guests and co-workers
- Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
- Ensure prompt and discrete notification to management and / or the Ethics Hotline of any observation of illegal acts or internal ethics violations
ESSENTIAL JOB FUNCTIONS :
Qualifications
QUALIFICATIONS :
WORK ENVIRONMENT :
CLOSING :
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :
