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Job Description

Overview

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Seminole Hard Rock Hotel & Casino Tampa can feel more like play than work. This expansive property is the premier entertainment destination of Central Florida & features high stakes table games along with thousands of the hottest slot machines. Owned & operated by the Seminole Tribe of Florida, this electrifying casino destination boasts rock star amenities at its AAA Four Diamond rated hotel ranging from seven award-winning Zagat-rated restaurants, a newly renovated Rock Spa® & Salon and VIP services galore.

Our Commitment to Service :

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current & future Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks :

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit http : / / www.gotoworkhappy.com / benefits to see our full list of benefits!

JOB DESCRIPTION

Under the direction of the Asst. Banquet Manager, the banquet server is responsible for the set up and the service of all banquet events.

Responsibilities

Set up banquet meal functions as prescribed by the Banquet Event Order
Maintain a professional and positive relationship with Guests and co-workers.
Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
Interact and service all guest in a cordial and gracious manner while being able to present an upscale professional experience and image
Wear appropriate uniform and maintain personal cleanliness
Ensures the banquet work station is clean, orderly and stocked with all items needed for the banquet function at all times
Informs supervisor of any problems and / or Guest complaints
Inform Supervisor of Guest needs which may require special accommodations
Cleans off all glasses, silver, china, etc. from all dinner tables, reception tables and buffet tables during and after event
Complete all Banquet Server side work

Qualifications

High School Diploma or GED with a minimum of one (1) year server experience preferred or equivalent combination of education and / or experience.

Possess a professional appearance and demeanor with an outgoing and friendly personality.

Must be able to communicate effectively with Guests in English, specific to position duties and responsibilities.

Must be able to stand and exert fast-paced mobility

Ability to work flexible schedules, including nights, weekends and holidays is required.

Basic mathematical skills specific to job responsibilities are required, to include the ability to add, subtract, multiply and divide, specific to position responsibilities.

Ability to continuously maneuver around the banquet facility and property, often standing for long hours.

Work Environment :

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying / handling / moving weights of up to 25 pounds is also required. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy :

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process :

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to :

Credit Check

Criminal Background Check

Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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