Point of Sale Implementations Specialist

Point of Sale Implementations Specialist

Revitpay is a boutique credit card payment provider located near Cleveland, Ohio.  We’re looking for a full-time POD Implementations Specialist who has a strong understanding of various point of sale terminals, set up and deployment.  This position will be a full-time position.

 

Responsibilities

• The POS Implementation Specialist will primarily operate as a secondary or team resource to an established Project Lead and/or Project Manager or may be positioned to lead portions of a POS project as part of a project team during a POS installation engagement

• Consult with Sales regarding operational considerations and configuration of systems to support customer requirements

• Make recommendations to utilize full advantages of various different product lines while maximizing operational efficiencies

• Work with Project Management to manage project risks and establish effective communication plan for escalation process and provide solutions

• Gather site requirements, review and recommend operational design as it pertains to POS installation preparedness to Project Management

• Configure and test system configuration in order to maximize efficiency and provide operational consistency

• Work with Project Management and Integration Team to ensure all applicable interfaces and integration components are scheduled and tested

• Live monitor operations by providing end user assistance for the various business cases where the POS product line is implemented

• Coordinate with the client teams to develop processes, procedures, and documentation to enhance our implementation and training services

• Develop detailed project documentation upon completion of project to ensure that the Customer Care team has all relevant information to handle support for client going forward

 

Qualifications

• 2 years of experience using a POS (Point of Sale) software, ideally in the service industry

• Success operating independently and navigating competing priorities in a constantly changing environment

• Proven track record of success in meeting and exceeding goals

• Excellent communication, organizational, and influencing skills