What are the responsibilities and job description for the Commercial/Industrial HVAC/Refrigeration Account Manager position at ICM - Industrial & Commercial Mechanical, LLC?

Job Description

Account manager responsibilities include developing long-term relationships with a portfolio of customers, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of services according to customer needs. Manage and develop customer accounts to initiate and maintain favorable relationship with clients. As an Account Manager, your main responsibility is to create a positive customer relationship while continually managing every aspect of the account(s) to ensure a successful partnership.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to complete each essential function (job duty / requirement) satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities or sincerely held beliefs, to perform the essential functions. Contact HR for additional information.

Essential Functions :

Has a strong foundation of Commercial and Industrial HVAC and Refrigeration knowledge and proven experience in the industry.
Can generate leads and sales through their / our industry contacts.
Can meet with clients and discuss all technical concerns and questions they may have and design / propose industry proven solutions that will solve their needs.
Can do takeoffs, estimate, and put complete HVAC proposals together without needing technical or administrative assistance.
Can manage projects from inception to closeout in constant cooperation with regional operations team.
Understands and navigates the economic dynamics of our industry as they change.
Understands which opportunities are the most viable and best to pursue to align with our company’s experience, growth potential. and overall direction.
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements :

High school diploma or GED

Knowledge of Commercial / Industrial HVAC and Refrigeration Industry required

Proven ability to manage multiple projects at a time while paying strict attention to detail (Cost Tracking, Scheduling and Progress)

Ability to operate computer equipment, business equipment and other general office equipment.

Ability to compose original correspondence, write reports, have effective interaction with people, and to communicate ideas and receive / process information from others.

Adaptability and strong problem-solving skills

Ability to build rapport and collaborate with others within the company and externally

Self-motivated and able to thrive in a results-driven environment

Working Environment :

Fast-paced environment with frequent disruptions or challenges

Work is performed in a standard office and field-based work environment

Potential Irregular Work Schedule

Compensation Structure :

Salary Commission

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Commercial/Industrial HVAC/Refrigeration Account Manager

What are the responsibilities and job description for the Commercial/Industrial HVAC/Refrigeration Account Manager position at ICM - Industrial & Commercial Mechanical, LLC?

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