What are the responsibilities and job description for the Patient Access Specialist position at ICON Consultants, LP?
Position Title: Patient Access Specialist
Location: Orlando, Fl
Pay Rate: $20/hr ( benefits)
Assignment Length: 4-month W2 Contract
Industry: Healthcare
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Job Description
• Data Entry
• Need customer service for overflow help with other teams
• Accuracy – creating accounts and cases
• Updating information in accounts from Med Billers
Requirements
• Strong accurate data entry skills
• Previous work experience in Specialty Pharmacy or Customer Service preferable
• Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills
• Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service” setting
• Strong ability to multi-task and strong time management skills
• Ability to function in a high-volume, fast-paced environment
• Dependable and strong work ethic
• Ability to accept and implement feedback and coaching
Specific type of experience preferred
• Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience
• Experience working in a health care/pharmaceutical industry environment
• Understanding of challenges associated with patients' medical condition
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Reference #2124527
Salary : $20
