What are the responsibilities and job description for the Audio Visual Technician Job at ICONMA in San Mateo position at ICONMA?
Our Client, an AV Manufacturing company, is looking for udio Visual Technician for their Foster City, CA / Fremont, CA / San Francisco, CA location.
Responsibilities :
- The Audio Visual team within Client Services is responsible for all conferencing technology, digital signage, and AV services for internal company events. As an Audio Visual Technician, you will help Engineers build out new conference rooms, maintain and troubleshoot existing rooms, evaluate new solutions, and support special events. This role requires strong customer service, problem solving, and communication skills.
- Provide support for all Client internal audio visual equipment including conference room displays,
- cameras, microphones, speakers, controllers, and cabling.
- Provide production support for meetings and live streams (All Hands, Executive Meetings, and
- Webinars).
- Maintain AV support ticket queue, prioritizing urgent tickets with excellent follow-up.
- Perform physical sweeps of conference rooms and digital signage to verify functionality.
- Evaluate and implement new hardware and software solutions.
- Troubleshoot issues in real-time during live events both in person and remotely.
- Create and maintain documentation for internal team processes and user-facing support articles.
Requirements :
Why Should You Apply?
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
