Retail Associate

Sales Associate

Summary/Objective:

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company has to offer. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Responsibilities:

-Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

-Operating cash registers, managing financial transactions, and balancing drawers.

-Achieving established goals.

-Directing customers to merchandise within the store.

-Increasing in store sales.

-Superior product knowledge.

-Maintaining an orderly appearance throughout the sales floor.

-Introducing promotions and opportunities to customers.

-Cross-selling products to increase purchase amounts.

-Performs other duties as required by upper management.

Requirements:

-An Associate’s degree or high school diploma.

-Retail sales experience.

-A professional appearance.

-Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

-The ability to read, write, and perform basic math.

-The ability to stand and walk for extended periods of time.

Job Type: Full-time

Pay: $11.50 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Bellaire, OH 43906 (Required)

Ability to Relocate:

• Bellaire, OH 43906: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $15