What are the responsibilities and job description for the Service Integration and Management (SIAM) delivery lead at Charlotte, NC (Onsite) position at ICS Global Soft, Inc.?
Job Details
Hello ,
Hope you are doing well.
This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability
Role: SIAM delivery lead
Location Required: Charlotte, NC (Onsite)
Duration: Long-term
Key Responsibilities:
- We are looking for SIAM delivery lead, candidate should have 12 yrs. of Overall experience in IT / ITES industry,
5 years of relevant Multi Supplier Integration/ SIAM experience working on Design, Implementation, Governance and Delivery Operations. - Candidates must have a thorough knowledge of Service Integration and Management (SIAM) principles. They also need to have a deep understanding of Service Management and governance frameworks, to make sure they are in line with best practices.
- Extensive experience with SIAM & ServiceNow
- Knowledge and deep understanding of IT Infrastructure Library offerings (ITIL 4)
- Knowledge and deep understanding of ITSM Information Technology Service Management
- 10-12yrs of exp in ITIL Based Service Management practices. understanding of industry practices and international standards
- Service Integration and Management (SIAM) Professional Certified, ITIL V3 Expert, ITIL 4 Managing Professional
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