HVAC Service Manager

Area HVAC Service Manager

Reports to Operations Manager

Duties to Include

• Recruiting and development of HVAC service team
• Delivery of all company goals and metrics
• Provide customer satisfaction to HVAC clients.
• HVAC Dispatcher on-boarding
• Evaluate and perform annual reviews with operations manager approvals.
• Review company reports and share with team.
• Communicate needs to field teams (Service Representatives, Operations Managers, and VP’s)
• Escalation point for callbacks
• Successfully promote company’s image, appearance, and reputation
• Manage customer relationships for assigned area.
• Maintain and communicate weekly activity schedule.
• Ensure efficient and well-planned scheduling of all calls.
• Ensure area meets or exceeds customer and company SLA requirements.
• Manage HVAC dispatchers and ensure company systems and procedures are followed.
• Bottom line accountability for assigned divisions.
• Manage labor and material costs for HVAC operations.

Summary

As an HVAC Service Manager, you will oversee the installation, maintenance, and repair of HVAC systems, ensuring optimal performance and customer satisfaction. Reporting to the Operations Manager, you will leverage your core skills in refrigeration and HVAC, while also utilizing premium skills in construction and HVAC design. Your mechanical knowledge and field service experience will be essential in managing a team of service technicians, troubleshooting issues, and maintaining high standards of service. Join us to lead a dedicated team in providing exceptional HVAC solutions and support.

Job Type: Full-time

Pay: From $78,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Management: 1 year (Required)

Ability to Commute:

• Daleville, VA 24083 (Required)

Ability to Relocate:

• Daleville, VA 24083: Relocate before starting work (Required)

Work Location: In person

Salary : $78,000