What are the responsibilities and job description for the Member Services Rep - AACU Payments Processing position at ICSI?
Position : Member Services Rep – AACU Payments Processing
Position Type : W2 Contract
Position Location : Ft. Worth, TX
Job Purpose
Responsible for daily functions associated with direct payments and funds transfers at American Airlines Credit Union.
Principal Duties and Responsibilities
- Perform general ledger balancing
- Coordinate return items with members, outside vendors, the Federal Reserve Bank and other institutions
- Assist other departments with fraud resolution, member inquiries and related Accounting general ledger balancing
- Work member cases / activities assigned
- Follow and maintain policies and procedures to ensure strict compliance with NACHA rules and regulations and Federal Banking laws
- Log, research and make necessary general ledger, account adjustments and / or returns
- Obtain information from members for the timely and accurate processing of international and domestic funds transfer requests
- Research and verify incoming and outgoing funds transfer information
- Communicate with vendor to process funds transfers
- Understand and be familiar with outgoing and incoming funds transfer laws
- Verify members for outgoing funds transfers, and Federal Reserve verifying and releasing funds transfers
- Perform other duties as assigned
- The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications
Preferred Qualifications
Knowledge, Skills & Abilities
