AR Supervisor

Description

ID Care is seeking a Full-Time Accounts Receivable Supervisor. This position is not remote. If interested in the position, read the job description below and apply.

General Summary: An exempt, leadership position responsible for directing and coordinating the overall functions of the AR area of the billing department to ensure the successful follow up and collection of the organization accounts receivable.

Department: Billing

Immediate Supervisor Title: Revenue Cycle Manager

Job Supervisory Responsibilities: General supervision over billing AR staff.

Essential Job Responsibilities:

• Assist in developing improved processes and workflow to increase accuracy, effectiveness, and efficiency within the billing department to maximize the receipt of revenues relative to patient and insurance collections, claims submission, and coding.
• Develop training materials for AR operations.
• Serve as primary point of contact for resolving patient billing complaints.
• Prepare and conduct daily and monthly status meetings for AR staff. Collaborate with Billing Specialist supervisor to improve Data Entry and Charge entry efficiency for claim submission.
• Provide guidance to the Accounts Receivable department and serve as the point of contact for escalated issues.
• Execute plans to avoid, reduce, and resolve denials and rejections.
• Identify payer trends and issues, communicate issues and proposed solutions to Revenue Cycle Manager
• Assist Revenue Cycle Manager to provide month end stats of financial results to Senior Manager (monthly collections, rejections, resubmissions, write-offs etc.).
• Ensure that medical records are stored securely and handled in compliance with HIPAA privacy.
• Responsible for performance management including, performance reviews, disciplinary actions, and monitoring employee goals.
• Responsible for certain aspects of recruiting such as reviewing applicants, interviewing, and hiring candidates.
• Review and approve employee timecards and PTO requests.
• Review and approve adjustment/write off requests.
• Review and approve patient refund requests.
• Provide/coordinate the onboarding and training for new AR staff.
• Provide staff productivity analysis.
• Attend webinars and seminars as assigned.
• Other duties as assigned.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, scanners, telephone, calculators, etc.

Work Environment: Position could be in an office or remote home office environment. Office environment is well lit with adequate heat and ventilation. Temperature can fluctuate throughout the year.

Requirements

Education & Experience:

• High School Degree or equivalent; Associates degree preferred.
• Minimum of five years experience in a medical billing office; two years in a leadership/managerial role required.
• CPC preferred

Performance Requirements:

Knowledge:

• Knowledge of medical billing office billing and collection procedures.
• Knowledge of third-party and government billing and reimbursement guidelines and regulations.
• Knowledge of medical terminology, CPT and ICD 10 codes, HCFA 1500 claim form.
• Sufficient knowledge of policies and procedures to accurately answer questions.
• Knowledge of HIPAA requirements.

Skills:

• Skill in effective oral and written communication.
• Skill in developing, implementing, and administering work processes.
• Skills in planning, organizing, delegating, and supervising.
• Good organizational skills and keen attention to detail.

Abilities:

• Ability to work independently and observe deadlines.
• Ability to communicate efficiently and effectively with supervisors, staff, physicians, patients, and insurers.
• Ability to identify, evaluate, and solve problems. Make corrections as needed.
• Ability to conceptualize workflow, develop plans, and implement appropriate actions.

Mental/Physical Requirements: Requires sitting and standing associated with a normal office environment. Involves looking at a computer monitor for up to 8 hours per day. Occasional lifting of office supplies under 15 pounds.