What are the responsibilities and job description for the Front Desk Representative position at ID Care?
Job Summary
ID Care, LLC is seeking a Patient Service Representative for our Old Bridge office. This role involves receiving incoming telephone calls, greeting and assisting visitors, scheduling patient appointments, and verifying patient information. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have prior experience in a medical office setting.
Main Responsibilities:
ID Care, LLC is seeking a Patient Service Representative for our Old Bridge office. This role involves receiving incoming telephone calls, greeting and assisting visitors, scheduling patient appointments, and verifying patient information. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have prior experience in a medical office setting.
Main Responsibilities:
- Answering and routing phone calls, greeting visitors, and assisting with patient flow.
- Scheduling and rescheduling patient appointments, verifying patient information, and collecting copays.
- Utilizing EMR system to record patient data, verify demographics and insurance information, and explaining financial requirements to patients.
