Operations Supervisor - 3rd Shift

Job Description:

A Supervisor, or Department Supervisor, is responsible for managing the workflow of their team

or department by assigning tasks, supporting staff, monitoring results and reporting to senior

management. They contribute to the efficiency of their department by reviewing and improving

processes and setting targets for their teams. A supervisor is also responsible for coaching,

resolving issues and serving as a link between subordinates and upper management.

• Follows established operational procedures for activities such as verification of incomingand outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
• Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.)and records are maintained for a variety of needs including OSHA, customer, and other
  
  

audits.

• Manages key operational requirements within the budget and according to customers’
  
  

requirements.

• Meets and exceeds customer satisfaction through strong understanding of customer
  
  

expectations.

• Addresses and helps resolve customer complaints both verbally and written directly and
  
  

indirectly.

• Set goals for performance and deadlines in ways that comply with company’s plans and
  
  

vision and communicate them to subordinates.

Job Description

• Completes operations by developing schedules, assigning and monitoring work, gathering
  
  

resources, implementing productivity standards, resolving operations problems,

maintaining reference manuals, and implementing new procedures.

• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Maintain timekeeping and personnel records by inputting payroll data (hours, comments) for
  
  

hourly direct reports daily and approving weekly.

• Ensure adherence to legal and company policies and procedures and undertake disciplinary
  
  

actions if the need arises.

• Maintains safe and healthy work environment by establishing and enforcing organization
  
  

standards and adhering to legal regulations.

• Able to handle accident handling (injury management, witness statements, reporting and
  
  

investigation).

• Follow ID Logistics corporate and site-specific Good Manufacturing Practices and report
  
  

noncompliance when observed.

• Observe all company safety rules and assist in enforcement as appropriate
  
  

Benefits:

• Medical, Dental, Vision (1 day of the next month of hire) (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
  
  

Salary Range Starting: $65k to $75k (based on experience)

Requirements:

• High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant
  
  

field is preferred; or equivalent combination of experience and education.

• At least three years proven experience as supervisor or relevant role in a distribution, 3PL or warehouse environment.
• Experience with 5S and continuous improvement programs.
• Excellent communication and interpersonal skills.
• Strong knowledge of MS Office and WMS software.
• Experience with time keeping; ADP E-time is a plus.