What are the responsibilities and job description for the Customer Service Representative position at ID Logistics?
Carries out all customer service activities such as responding to inquiries, processing orders and
handling complaints, in a prompt, courteous and effective manner. This position works closely
with customers and on-site management to handle various product inquiries, special requests,
or discrepancies, shipping and receiving as well as billing and invoicing. The position requires
positive interpersonal skills including effective verbal and written communication skills.
Responsibilities :
- Daily communication (email, phone or in-person) with upper management
- Processing billing and invoicing with tight turnaround times and attention to detail
- Manage shipping and receiving within our system in partnership with Distribution Center
Manager and Supervisors
internal management
when observed.
Pay is $18.50 per hour
High School Diploma, or GED.
Salary : $19
