Physician Liaison

Employment Type: Full time Shift: Day Shift Description: GENERAL SUMMARY AND PURPOSE: Through ongoing interaction and under limited supervision, engages physicians to develop collaborative relationships, provide education on service lines and technology and inspire loyalty to Saint Alphonsus Health System. SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE: Bachelor’s degree in Business Administration, Marketing, or relevant field with a strong background in healthcare administration required. Six years of experience may be considered in lieu of degree. Five years of experience in healthcare administration such as hospital-based marketing or physician relationship building, three of which include healthcare, pharmaceutical or physician-related sales. ESSENTIAL FUNCTIONS: Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions. Primarily responsible for increasing loyalty to Saint Alphonsus Health System identified service lines and facilities through the development of strategic relationships with target physician groups in specified territories. Effectively manages details of the sales process (prospecting, client engagement, presentation and follow-up calls). Works closely with SARMC business development, marketing or other departments to ensure consistency of messages and activities in the advancement of the medical center’s business objectives. Develops and implements communication strategies that build rapport, trust, appreciation and a spirit of collaboration between physicians and hospital management and services. Communicates hospital initiatives to physicians and insures key intelligence is reported back to senior leadership. Provides information to the physician community on new hospital services, technology, programs, equipment or important changes within the medical center. Takes initiative to facilitate change needed within the hospital resulting in better systems affecting physician satisfaction. Organizes and facilitates meetings between and among hospital administration, employed physicians, other medical staff and community physicians. Meets with key hospital contacts to evaluate progress of the physician relations program and to gain up-to-date knowledge of hospital services. Assists with the planning of sales objectives based upon market assessment and identified physician needs. Is competent with sales management software and effectively uses it to document, track and report problems identified by physicians to ensure positive resolution. Follows HIPAA and applicable Stark regulations as set forth by hospital. Knowledge of the selling process, preferably the Consultative Sales model. Demonstrate team concepts; possess analytical, presentation and interpersonal skills, problem-solving and decision-making abilities. Excellent written and verbal communication skills. Intermediate computer skills with an emphasis on Microsoft Word, Excel, Access, and PowerPoint (or graphics equivalent). Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.