Deputy Chief Information Officer (Deputy CIO)

Overview

Join Idaho Central Credit Union as our Deputy Chief Information Officer (Deputy CIO) and be a key part of our IT Leadership Team. In this role, you'll help guide our IT initiatives, support a culture of innovation, and ensure our technology meets business needs. Lead a dedicated team, manage vendor relationships, and contribute to our mission of member satisfaction. If you're ready to take on a meaningful role and work with a supportive leadership team, we want to hear from you!

Responsibilities

Strategic Leadership:

• Collaborate with the CIO to define and execute the organization’s IT strategy, aligning technology investments with business goals.
• Lead the development and implementation of enterprise IT systems that enhance operational efficiency, productivity, and member experience.
• Establish short- and long-term departmental goals that contribute to the Credit Union’s overall success.

 Team Leadership and Development:

• Build, mentor, and manage a high-performing IT team, ensuring continuous growth through training, supervision, and strategic talent placement.
• Foster a culture of collaboration, innovation, and accountability across the IT department.

 Operational Excellence:

• Oversee IT budgets, including personnel, infrastructure, communications, e-commerce, and core business systems, ensuring cost-effective use of resources.
• Ensure all IT and business systems meet or exceed established service level expectations.
• Develop and maintain the Business Continuity Plan, including annual IT disaster recovery readiness testing.

 Vendor and Stakeholder Engagement:

• Manage relationships with vendors, contractors, and service providers, ensuring high-quality service delivery and alignment with organizational needs.
• Partner with cross-functional leaders to identify and address evolving business requirements.

 Governance and Compliance:

• Ensure compliance with internal policies and regulatory standards, maintaining the security and integrity of data, systems, and infrastructure.
• Establish and enforce IT policies, procedures, and training programs that support regulatory compliance and risk management.

 Innovation and Continuous Improvement:

• Evaluate and implement emerging technologies to enhance organizational agility, scalability, and competitiveness.
• Analyze current systems and processes to identify opportunities for improved efficiency, cost savings, and quality.

Qualifications

Education: Bachelor’s degree in Computer Science, Information Systems, or a related field; a Master’s degree is preferred.

Experience: A minimum of 10 years of progressive IT leadership experience, including managing complex projects, large-scale systems, and high-performing teams.

• Demonstrated ability to collaborate effectively with executive leadership to drive strategic decision-making and business alignment.
• Expertise in IT governance, risk management, and regulatory compliance.
• Proven ability to innovate and adapt in a rapidly evolving technological environment.

Performance Expectations:

• Deliver exceptional leadership to ensure the IT department meets strategic goals and maintains operational excellence.
• Provide innovative solutions to align technology with business needs and member expectations.
• Maintain a professional demeanor, high standards of work quality, and the ability to perform effectively under pressure.
• Ensure adherence to all regulatory requirements, including compliance with the Bank Secrecy Act and USA Patriot Act.

Physical Requirements:

• Ability to perform tasks requiring manual dexterity (e.g., typing, filing).
• Sit for extended periods and occasionally lift 20-40 pounds.
• Use standard office equipment and perform repetitive motion tasks.

Why Join Us?

At Idaho Central Credit Union, we pride ourselves on fostering a culture of innovation, collaboration, and service excellence. As the Deputy CIO, you’ll have the opportunity to lead transformative initiatives that impact our members, employees, and community while working alongside a dynamic leadership team dedicated to achieving excellence.

Equal Opportunity Employer:

Idaho Central Credit Union is committed to creating an inclusive environment where employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status, or any other characteristics protected by law.