What are the responsibilities and job description for the Referral Specialist position at Idaho Ear Clinic?
Hours: Monday-Thursday 8am-5pm, Friday 8am-2pm or Monday-Thursday 7:15am-4:15pm, Friday 7:15-1:15pm.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Candidate must insure the confidentiality of client information.
The primary role of this position is Referral Specialist and include:
Sort all incoming faxes into appropriate folder within eClinical Works
File and respond to all medical records requests.
Assist in maintaining Electronic Health Records (eClinical Works) including scanning, filing, retrieving and other record keeping tasks.
Create charts for and schedule all incoming referrals
Request authorizations from select insurance companies and track the status prior to date of service. (i.e- Healthy Connections authorization, Tricare, VA).
Answer incoming calls in a high call volume setting
The position includes being a float for the front office when necessary and may be subject to the following job description on those days.
Open new client accounts and verify client data as they check in, including billing information, insurance information etc. Prepare new client Electronic Health Record (eClinical Works) and other necessary paperwork for new and established clients.
Compute client charges and collect fees. Verify/Calculate sliding scale charges, insurance, etc.
Prepare cash receipts ledger. Calculate client payments, balance cash receipts, record adjustments, and client charges.
Prepare and send no show letters and records release requests as necessary.
Confirm next day appointments. When confirming appointments, verify the client's payor source, if under managed care plan, validate the client is covered at the date of service.
Assist in training of new staff and volunteers.
Abides by Health Insurance Portability and Accountability Act of 1996 in reference to all confidential information obtained through job tasks.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $19