What are the responsibilities and job description for the Patient Care Coordinator position at Idaho Kids Dentistry and Orthodontics?
Overview:
We're looking for a friendly, organized, and fun-loving receptionist to be the welcoming face of our pediatric dental office!
What You’ll Do:
Responsibilities:
Join Our Pediatric Dental Dream Team!
We're looking for a friendly, organized, and fun-loving receptionist to be the welcoming face of our pediatric dental office!
If you love working with kids, bring positive energy wherever you go, and can handle phones, schedules, and giggles with ease—we want to meet you!
What You’ll Do:
- Greet families with a warm smile
- Handle phones and schedule appointments
- Keep patient information accurate and organized
- Create a cheerful, kid-friendly front office experience
What We’re Looking For:
- Great with kids and parents
- Detail-oriented and dependable
- Dental or medical office experience is a plus (but not required)
Why You’ll Love It Here:
- Supportive, upbeat team
- Growth opportunities
- Daily smiles and positive vibes
- Competitive pay
Responsibilities:
You will be responsible for the following:
- Greet and engage patients with respect and a smile.
- Use multiple computer programs to manage data and chart tasks related to patient information.
- Communicate with patients about their status and condition through emails, phone calls, texts, and face-to-face conversations.
- Maintain and update patient accounts with contact information, insurance, and financial information in a confidential manner.
- Schedule patient visits and answer questions, including billing and preparation.
- Maintain a clean, sterile, and patient-centric working environment.
- Maintain strict compliance with State, Federal, and other regulations, (e.g, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).
You will be required to possess the following:
- One (1) or more years of practical experience, including medical or dental front desk experience and medical or dental insurance verification experience.
- Detailed oriented and comfortable working in a fast-paced office environment.
- Commitment to being punctual and reporting to work on time.
- Ability to act with integrity, professionalism, and confidentiality.
- Desire and ability to learn new skills and be a team player.
- Exceptional written and verbal communication skills.
- Strong interpersonal skills and the desire for professional growth.
- Be organized and possess a superior knowledge of dentistry and dental terminology.
