What are the responsibilities and job description for the Bilingual French Financial Customer Service - Remote position at Idaho State Job Bank?
Bilingual French Financial Customer Service - Remote at Sutherland Global Services in Boise, Idaho, United States Job Description About Sutherland Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless 'as a service' model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA.We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships. Sutherland Unlocking digital performance. Delivering measurable results. We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational corporation providing a wide range of financial products & services. Specifically, you will handle inbound customer inquiries and resolve a variety of basic support issues, such as researching, troubleshooting and processing address changes, customer orders, and / or billing / payments / disputes. You will be responsible for documenting all your work, and escalating calls to an appropriate Product Support Specialist as needed. Since we provide service to global customers, our center is open 24 / 7. These are work from home opportunities. We offer : Competitive pay starting at $19.25 / hour, a generous vacation policy, and 401k Medical, dental, and vision benefits; EAP, health and wellness programs, and more Tremendous development & advancement opportunities - 80% of our frontline leaders have been promoted Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland Qualifications Excellent customer service skills that result in high levels of confidence and satisfaction from your customers gained through a year of related experience or in a high-volume call center environment Must be Bilingual (French / English) Knowledge of the credit, debit and pre-paid debit industry and related back-office regulation To view full details and how to apply, please login or create a Job Seeker account
Salary : $19
