What are the responsibilities and job description for the Customer Service Associate position at Idaho State Job Bank?
Job Summary
A Customer Service Associate at Idaho State Job Bank plays a critical role in providing exceptional customer service by processing Checkout and/or Return transactions efficiently, maintaining the Self-Checkout area, and proactively seeking product/project knowledge to assist customers.
Key Responsibilities:
• Process transactions accurately and promptly
• Monitor and maintain the Self-Checkout area
• Provide customers with information on products and services
• Identify selling opportunities and promote relevant products
• Follow all policies and procedures to minimize shrink
Requirements
To be successful as a Customer Service Associate, you should have excellent communication and problem-solving skills, a positive attitude, and the ability to work effectively in a fast-paced environment. You should also be able to lift up to 25 pounds and stand for long periods.
