What are the responsibilities and job description for the Customer Service Specialist position at Idaho State Job Bank?
Customer Service Specialist at University of Idaho in Moscow, Idaho, United States Job Description University of IdahoCustomer Service SpecialistLocation : MoscowDivision / College : Auxiliary ServicesEmployee Category : ClassifiedPay Range : $16.50 per hour or higher with experienceFTE : 1Full / Part Time : Full TimePosition Summary : The Customer Service Specialist is responsible for addressing a variety of guest needs in a fast-paced, front-facing environment.Duties may include : Answering phones, responding to emails, and processing transactions and returns Interact directly with customers Supervising, scheduling and training part time staff Cash handling Inventory control Other duties as assigned Minimum Qualifications : High School Diploma or equivalent One year of retail / customer service experience which includes : Coordinating and implementing programs / projects Cash handling Operating and troubleshooting a POS system Managing, training, and supervising employees Working in a multi-task environment Use computers to communicate with email, enter, retrieve, and edit data Preferred Qualifications : Ability to follow oral and written instructions, policies and procedures Two years' experience in a retail / customer setting Strong customer service with commitment and drive sales through all channels Excellent verbal and written communications and the ability to communicate to a variety of audiences Experience merchandising Excellent organization and attention to detail Demonstrated ability to maintain confidentiality Excellent critical thinking and problem-solving skills Physical Requirements & Working Conditions : Must be able to : Move about and between venues for extended periods of time up to a full day of work Ability to remain in a stationary position for extended periods Bend, stoop, reach and kneel frequently Carry, lift and / or otherwise move items weighing up to 50 pounds Occasional working outdoors in inclement weather Must be able to : Move about and between venues for extended periods of time up to a full day of workAbility to remain in a stationary position for extended periodsBend, stoop, reach and kneel frequentlyCarry, lift and / or otherwise move items weighing up to 50 poundsOccasional working outdoors in inclement weatherRequired Licensures, Certifications or otherPosting Number : SP004672PPosting Date : 12 / 02 / 2024Closing Date : Open Until Filled : YesSpecial Instructions : To receive first consideration, please submit a letter of qualification, current resume, and references (last 3 supervisors) no later than December 16, your letter of qualification, using details and examples, please address all of the required and preferred qualifications for this position and how your experience and skills align.If you would like to see the full job description, please contact Christy Day at Background Check : Applicants who are selected as final possible candidates must be able to pass a criminal background check.To apply, please visit : jobs.uidaho.eduEEO StatementUniversity of Idaho is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer.Copyright 2024 Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-1b61a741cedad140ae95a7e41a5d100d To view full details and how to apply, please login or create a Job Seeker account
Salary : $17
