What are the responsibilities and job description for the IT SPECIALIST (CUSTOMER SUPPORT) position at Idaho State Job Bank?
IT Specialist (Customer Support) at U.S. Military Entrance Processing Command in Boise, Idaho, United States Job Description Summary About the Position : his position is for a Testing Clerk, working at the Boise U.S. Military Entrance Processing Station (MEPS) with a duty location of Boise, ID. Responsibilities Respond to a full range of information technology customer support requests, questions, and issues. Train users in data backup and Information Technology applications. Analyze various information technology malfunctions to resolve operating problems. Configure, install, and repair telecommunication and automation systems, and equipment. Ensure the application of information security / assurance policies, principles, and practices. Requirements Conditions of Employment Qualifications Who May Apply : Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Civilian Employees of the Organization Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base / Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the education and / or requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qual To view full details and how to apply, please login or create a Job Seeker account