What are the responsibilities and job description for the Systems Engineer - F&B or Hospitality Industry position at Idaho State Job Bank?
Systems Engineer - F&B or Hospitality Industry at Oracle in Boise, Idaho, United States Job Description Job Description Systems Engineer - F&B or Hospitality Industry Location : United States / Remote Travel : Up to 25% No visa sponsorship is available for this position Oracle Food and Beverage is seeking a Systems Engineer to work with our Simphony Point of Sale and Back Office Development teams. This is a unique opportunity to focus your skills and attention on supporting our customer base. This position includes solving sophisticated, multi-layer issues that may include application, network and database-related problems. We're the buck stops here team We wear different hats & generally take on complicated issues the L2 support team sends our way. Skills we hope you have 2 years supporting cloud software products Preferred experience supporting, installing or developing solutions with Oracle Simphony, Reporting and Analytics, Inventory Management, Labor Management, or Gift and Loyalty Technical understanding of integrations between software products Strong analytical / solving skills Excellent written and verbal skills Understanding of Software Development Process Strong Windows and Linux experience Knowledge of database operations and functionality Experience with OCI technologies preferred Ability to fix and solve LAN / WAN problems that may be causing application performance issues Experience with VPN technology, routers and configurable switches Experience fixing wireless networks and access points BS / MS in Computer Science, Information Systems or equivalent experience Career Level - IC3 Responsibilities Responsible for developing, applying and maintaining quality standards for company products with alignment to both internal and external standards. Develops and implements software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results. Analyzes test results and recommends corrective actions. Duties and tasks are multifaceted and sophisticated needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. Reproduce issues reported from the field in Back Office and Simphony products Identify, mitigate & document software deficiencies for escalation and correction by Development Collaborate with Cloud Operations and Development to implement permanent problem resolutions Create documentation and knowledge articles for peers and junior tier support o To view full details and how to apply, please login or create a Job Seeker account
