Commercial Parts Specialist

About Us:

Cobalt Truck Equipment specializes in constructing custom, fully equipped trucks tailored to the unique needs of its clientele. Whether serving the construction, utility, or heavy equipment sectors, Cobalt has earned the trust of industry professionals who rely on their mechanics trucks, lube trucks, utility bodies, platforms, and more.

Summary

The Commercial Parts Specialist will play a critical role in supporting customers with efficient, accurate and cost-effective sourcing of parts for their project needs. This position requires an individual with strong technical knowledge of commercial truck parts, a customer-first mindset, and the ability to work in a fast-paced environment. The ideal candidate will have experience in the commercial vehicle or automotive parts industry and a strong ability to work collaboratively with customers, vendors, and internal teams to deliver exceptional upfitting solutions.

Reporting Relationships:

• Direct to Branch Manager
• Indirect to Supply Chain Manager

Key Responsibilities:

Parts Sales and Business Development:

• Identify and target potential commercial customers in industries such as construction, utilities, logistics, and more.
• Develop and maintain relationships with fleet managers, purchasing managers, and other decision-makers.
• Recommend tailored upfitting solutions that meet client requirements and budget constraints.

Customer Service & Relationship Management:

• Act as the primary point of contact for customers regarding parts inquiries and order statuses.
• Provide exceptional customer service, ensuring that parts are delivered on time and meet the required quality standards.
• Work closely with the production, engineering, and customer service teams to ensure timely delivery of products to customers.
• Follow up with customers after products are delivered to ensure satisfaction and address any concerns.

Technical Support

• Provide technical expertise to customers regarding parts and components used in truck upfitting.
• Assist customers in identifying the correct parts based on their vehicle model, specifications, and customization requirements.
• Troubleshoot parts-related issues and provide solutions to ensure minimal downtime for upfitting projects.

Parts Sourcing & Ordering:

• Identify and source truck upfitting parts and components that meet customer needs.
• Develop and maintain relationships with parts suppliers, ensuring competitive pricing, quality, and timely delivery of parts.
• Manage inventory levels to ensure that parts are available when needed, without overstocking.

Product Knowledge and Expertise:

• Stay informed about the latest trends, products, and technologies in the truck upfitting industry.
• Collaborate with the engineering and production teams to ensure feasibility and accuracy of upfitting proposals.
• Provide clients with detailed information on the benefits and features of various upfitting options.

Quoting and Proposal Management:

• Prepare and present accurate quotes, proposals, and contracts to clients.
• Negotiate pricing, terms, and conditions to secure sales while maintaining profitability.
• Manage the sales pipeline, tracking opportunities and updating CRM systems regularly.

Market Analysis and Strategy:

• Monitor industry trends and competitor activities to identify new opportunities and threats.
• Develop and implement sales strategies to achieve revenue targets and market penetration goals.\
• Performs other related tasks as may be assigned.

Minimum Qualifications:

Education and Experience:

• 2 years of experience in parts management, commercial vehicle parts, or a related field (automotive or truck industry preferred).
• High school diploma or equivalent required; technical certification or degree in automotive technology or a related field preferred.
• Familiarity with commercial truck upfitting, truck body modifications, and aftermarket parts is highly desirable.

Skills and Competencies:

• Strong understanding of commercial truck parts and components, including electrical systems, hydraulics, and body equipment.
• Knowledge of industry standards, specifications, and best practices for truck upfitting.
• Proficient with inventory management systems and order processing software.
• Strong communication skills, both verbal and written, with the ability to interact effectively with customers, suppliers, and internal teams.
• Detail-oriented with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

Other Requirements:

• Valid driver’s license and ability to travel to customer sites as needed.
• Ability to work independently and as part of a team in a fast-paced environment.

Working Conditions:

Environment:

• Full-time position with regular business hours; some overtime may be required based on project timelines.
• Must be able to work in both office and warehouse settings.
• Exposure to noise, dust, and moving machinery.
• Use of personal protective equipment (PPE) as required.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to work in a warehouse environment and perform tasks such as organizing parts, pulling orders, and stocking shelves.
• Ability to stand or walk for extended periods during inventory management or warehouse tasks.

Benefits

• Medical, dental and vision
• Flexible spending and health savings accounts
• Employer paid life insurance and short and long term disability
• 401k with company match
• Paid time off
• Paid holidays

Cobalt Truck Equipment is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse work environment where all individuals are valued and respected. We do not discriminate against any employee or applicant for employment based on race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. We encourage all qualified candidates to apply and join our team.

Join a great team! Smarter | Faster | Less Down Time