What are the responsibilities and job description for the Desktop Support position at IDC?
· Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
· Knowledge of non-standard equipment that is not connected to the Speedway network
· Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
· Ability to research and resolve issues
· Capable of working in a fast-paced environment
· Excellent verbal communication skills and the ability to explain technical information in layman’s terms
· Well organized with the ability to work under pressure and meet tight deadlines
· Excellent understanding of intra-department functions and operations
· Ability to perform repeated bending, standing and reaching
· Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Job Types: Full-time, Contract
Schedule:
- Monday to Friday
Experience:
- technical support: 4 years (Required)
Ability to Commute:
- Enon, OH (Required)
Work Location: In person
