What are the responsibilities and job description for the Garage Door Service Technician position at idcAutomatic?
To apply, please click on URL or copy/paste to a new tab:
https://recruiting.paylocity.com/recruiting/jobs/Apply/2990055/IDC---AUTOMATIC-LLC/Service-Technician
We’re Growing and We Would Like You to Join Us!
At idcAutomatic, we are invested in you. We provide a unique opportunity for you to have a significant impact on your team, our customers, and our communities. We offer you more than just a job; we offer you an environment where your voice is heard, where you make a difference, and where you can truly love what you do. Bring your excellent work ethic and willingness to learn – we’ll take it from there. You will be joining a growing team of highly capable service technicians who are passionate about customer service. idcAutomatic provides training and development opportunities along with excellent compensation and a full benefit package. This is an exciting opportunity to grow in your career with an industry leader.
We are seeking both experienced and non-experienced candidates.
General Purpose of Job:
Perform service and repair to garage doors and related equipment while exceeding customer expectations and meeting Company standards.
Essential Duties and Responsibilities:
- Perform service and repair to garage doors, dock levelers, and related equipment using a variety of power tools, hand tools, ladder and lift mechanisms.
- Review assigned job ticket and determine correct equipment and parts to be loaded for transport to job sites.
- Effectively utilize technology (tablets, mobile phones, computers, email, and scheduling software) to log task completion, quotes, and payment information.
- Develop complete and accurate quotes to include parts, time and resources.
- Perform troubleshooting on garage doors and related equipment.
- Maintain vehicle, equipment, tools, and inventory in a clean, safe, and efficient manner to obtain optimum operation.
- Adhere to and maintain compliance with established systems, policies and procedures.
- Comply with all safety and housekeeping expectations and 5s standards.
- Identify, recommend and implement opportunities for continuous performance and process improvements.
- Contribute to a spirit of cooperation and teamwork within and between departments.
- Demonstrate and uphold Company values.
Requirements
Skill, Competency, and Experience Requirements:
- High school diploma or GED required.
- Ability to effectively utilize technology (tablets, mobile phones, computers, email, and scheduling software).
- Must have a current and valid driver’s license in good standing.
- Ability to obtain forklift/aerial lift and DOT certification required.
Job Type: Full-time
Pay: $21.00 - $37.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Compensation Package:
- Hourly pay
- Overtime pay
Schedule:
- Year round work
Work Location: In person
Salary : $21 - $37
