What are the responsibilities and job description for the Toyota of Cedar Park - RECEPTIONIST position at Idea Auto Group LLC?
At IDEA Auto Group, we believe our team deserves to work in a supportive, competitive, family environment. It all starts here: with our people, our team. If they are supported, encouraged, and believed in, our team members will pass along all of that awesomeness to our customers. During the last seven years, we have experienced remarkable growth and surpassed previous records. We continue to set an example for our industry by challenging the norm and elevating expectations. Join our dynamic team and "Experience the Difference!"
What We Offer
- Outstanding company culture
- Importance on work/life balance
- Paid vacation time
- Team environment
- Promote from within
- Career progression/growth opportunities
- Ongoing training and development
- Paid vacation and sick leave
- 401k plans
- Medical, vision, and dental insurance
- Partnerships with our community
Summary
To provide exceptional customer service while pleasantly greeting customers, vendors and guests on the phone or in person. Connecting visitors with appropriate employees and offering refreshments as they wait. Maintain miscellaneous duties, such as cleaning area and administrative support assistance.
Duties and responsibilities
- Answering phones and assisting customers with questions.
- Welcoming incoming customers and directing them to the appropriate place.
- Ensuring appropriate employee or a member of staff has made contact with customer in a timely manner.
- Assisting customer and sales consultants with license plates.
- Ensuring the showroom and coffee bar are clean and well stocked.
- Occasional administrative tasks for New Car Managers, including filing and making copies.
Preferred Qualifications
- High school diploma or GED
- Strong phone and customer service skills
- Some previous automotive dealership experience
- Prior receptionist experience in a fast-paced environment
Competencies
- Exceptional customer service attitude
- Attention to detail and accuracy
- Works well in a team centered office
- Dependable and reliable
- Effective in a fast-paced environment
- Good organizational and computer skills
- Ability to multi-task
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role; however, as filing is required, this can require the ability to lift files, open filing cabinets and bend or stand and climb ladders as necessary.
Valid driver's license is required and all applicants must be willing to submit to a drug screen and background check prior to employment.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
