What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE position at Ideaboxpro?
Job Ad : Call Center Representative - Ideaboxpro (Los Angeles, CA)
Job Title : Call Center Representative
Company : Ideaboxpro
Location : Los Angeles, CA
Salary : $26,000 - $30,000
Job Type : Full-Time
About Us :
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients' unique needs. Based in Los Angeles, we pride ourselves on fostering a collaborative environment where creativity thrives, and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.
Job Description :
We are seeking a professional and customer-focused Call Center Representative to handle inbound and outbound calls, assist customers with inquiries, and provide exceptional service. The ideal candidate will have strong communication skills, problem-solving abilities, and a positive attitude.
Responsibilities :
- Answer and manage incoming calls in a professional manner.
- Assist customers with inquiries, orders, and service-related concerns.
- Resolve customer complaints and escalate issues when necessary.
- Maintain accurate records of customer interactions and transactions.
- Follow company policies and scripts to ensure consistency in communication.
- Meet performance targets related to call handling, response times, and customer satisfaction.
- Provide administrative support to the customer service team as needed.
Skills Required :
Benefits :
If you are passionate about communications and eager to make a difference in a creative company, apply today to join Ideaboxpro as our Call Center Representative
Salary : $26,000 - $30,000
