What are the responsibilities and job description for the Dental Front Office position at Ideal Dental?
Overview
Ideal Dental is one of the fastest-growing North American dental groups. Established in 2008 as Clinician-founded and Clinician-led™️, Ideal Dental's patient-centric model is at the core of its culture. The company is fanatical about its vision to be the premier provider of all dental services under one roof while also being the first choice for dentists and staff seeking a partner for growth, innovation, and learning.
What do we offer?
- MONTHLY BONUS POTENTIAL
- Medical insurance
- Discounted dental benefits for the employee, their spouse, and dependent children
- Vision
- Long-term disability
- Short-term disability
- Life insurance
- Accident coverage
- Paid holidays
- Paid Time Off (PTO)
- CPR recertification
- 401K
- Employee scholarship program
- Employee discount program through benefits hub
We invest heavily in our team members with COMPETITIVE PAY AND BENEFITS, a culture of promoting from within, and a clearly defined LONG-TERM CAREER PATH. We believe in WORK/LIFE BALANCE and LEAVING THE OFFICE ON TIME. With PAID TRAINING you are set up for success in the office. You will join a network of supportive teammates who keep your career goals at the forefront. If you enjoy having fun in the office while working hard, Ideal Dental is the perfect fit for you!
Responsibilities
The Assistant Office Manager supports the Office Manager in the execution of dental practice daily operations, including schedule management, supporting office morale and a positive work culture, ensuring guest satisfaction, presenting treatment plans and helping guests overcome obstacles to care, and assisting with reporting, quality audits, and other duties as assigned to ensure the smooth and efficient functioning of the practice.
- Assist Office Manager in day-to-day operations of the dental office
- Help with patient service issues to ensure guest satisfaction
- Building office morale to support company culture
- Creating staff schedules
- Assisting with Auditing patient accounts to ensure accuracy
- Helping with treatment plans and assisting guests with overcoming financial obstacles
- Completing daily and monthly reporting
- Performing other duties as required to support the office
- DeNovo Offices: New acquired offices may require travel
Qualifications
Required Qualifications:
- High school diploma or equivalent
- Minimum of 6 months of management experience in a relevant industry
Preferred Qualifications:
- Dental industry experience preferred.
- Welcoming smile and positive attitude
- Strong communication and customer service skills
- Leadership skills and the ability to lead by example
- The desire and ability to connect with and serve guests
- Ability to multi-task while working in a fast-paced environment
- DeNovo Offices: Newly acquired offices may require travel
