Demo

Student Services Specialist

Ideal Force
Phoenix, AZ Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

IDEALFORCE  has a  Contract position available immediately for a   Student Services Specialist to join our customer in  Phoenix,AZ . This is a Onsite. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.

100% Onsite, virtual interviews, estimated to last 3 months

JOB SUMMARY

Provides student service program support, advisement, processing, and information resource referrals by performing the more technically demanding program support tasks, including extensive responsibilities for student advising, counseling and processing. Coordinates office workflow and provides training to other staff members.

ESSENTIAL DUTIES

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department).

  • Coordinates projects, events and activities
  • Researches and assists in analyzing and interpreting guidelines and regulations
  • Coordinates workflow and the implementation of policies and procedures
  • Performs more technically complex and difficult student advising and processing
  • Identifies resources needed to address students’ circumstances and potential barriers
  • Advises a cohort of students by appointment, walk-in, electronically and over the phone or
  • as elevated by other student services staff
  • Prepares reports and maintains records, and tracks students’ performance and progress
  • May evaluate admissions data such as transcripts and transfer credit
  • May calculate and assess fees or administer loan or other programs
  • May administer testing
  • May administer programs such as scholarships, loans, federal work study and pell grants
  • Provides information and technical assistance regarding program guidelines and applicable
  • laws, policies, rules and regulations
  • Prepares, designs and maintains correspondence, reports, presentations, program materials
  • and documentation
  • Coordinates and maintains database information and reporting systems
  • Provides training or orientation to other staff, as assigned
  • Performs other duties as assigned

KNOWLEDGE OF

  • Basic principles and practices of program management and coordination
  • Student services functions, including enrollment practices and strategies
  • Workflow management strategies
  • Business math concepts and basic statistics
  • Applicable federal, state and local laws, codes, regulations (based on assignment)
  • Customer service principles
  • Specialized equipment relevant to area of assignment
  • Modern office technology
  • SKILL IN

  • Coordinating and implementing student programs and service offerings
  • Coordinating deadlines and prioritizing competing demands
  • Collaborating in a team environment
  • Organizing student services functions
  • Gathering data, analyzing findings and applying logic and reason
  • Compiling and sorting data and articulating issues and recommendations
  • Interpreting, monitoring, processing and reporting financial information and statistics
  • Authoring original reports, documents and presentations
  • Training and orienting staff, as assigned
  • Interpreting and applying applicable laws, codes, regulations and standards (based on
  • assignment)
  • Providing customer service
  • Utilizing a computer and relevant software applications
  • Utilizing communication and interpersonal skills as applied to interactions with coworkers,
  • supervisors, the general public and others to sufficiently exchange or convey information
  • and to receive work direction
  • MINIMUM QUALIFICATIONS

    Training and Experience

    Associate’s Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

    An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

    THIRD PARTY CANDIDATES :

    Email your candidate / s resume to  jb dot resumes at idealforce.com  along with the following details : Rate, Current location and Availability.

    Disclaimer :

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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