What are the responsibilities and job description for the Front Office Manager position at Ideal Teams?
Job Title: Office Manager
Location: Westlake Village, CA
Job Type: Full-time
Pay for Office Manager: $60,000 - $70,000 per year ($30 to $33 per hour)
Benefits for Office Manager:
- Bonuses
- PTO
- Paid holidays
- Supplemental Health Plan
- Health Insurance Stipend
- Chiropractic Care
- Discounted supplements
Work Schedule for Office Manager:
- 40 hours a week
- Monday and Wednesday: 7:30 am to 12:00 pm and 2:00 pm to 6:30 pm
- Tuesday and Thursday: 9:00 am to 12:30 pm and 1:30 pm to 5:30 pm
- Friday: 7:30 am to 12:30 pm
- Some additional hours may be needed for admin tasks
Position Overview:
The Office Manager will be responsible for overseeing the day-to-day administrative operations of the chiropractic practice. This role involves managing staff, coordinating patient services, handling billing and financials, ensuring compliance with office policies, and enhancing patient satisfaction.
Key Responsibilities for Office Manager:
Administrative Management:
- Oversee the daily operations of the front office, including reception, scheduling, and patient flow.
- Manage electronic health records (EHR) and ensure accurate data entry and record-keeping.
- Develop and implement office policies and procedures to improve efficiency and service quality.
Patient Relations:
- Ensure a welcoming and professional environment for patients.
- Address patient inquiries, complaints, and concerns promptly and effectively.
- Coordinate patient appointments, follow-ups, and referrals.
Financial Management:
- Manage accounts receivable and payable, and oversee collections.
- Prepare financial reports and assist with budgeting.
Human Resources:
- Supervise office staff, including hiring, training, and performance evaluations.
- Schedule staff shifts and ensure adequate coverage.
- Handle employee relations and ensure compliance with labor laws.
Compliance and Quality Assurance:
- Ensure the practice adheres to all regulatory and compliance requirements.
- Maintain a clean, organized, and safe office environment.
- Implement and monitor quality control measures.
Technology and Equipment:
- Oversee maintenance and functionality of office equipment and software.
- Coordinate with IT support for any technical issues.
Marketing and Outreach:
- Assist in developing and implementing marketing strategies to attract new patients.
- Coordinate community outreach events and health fairs.
Qualifications for Office Manager:
- Proven experience as an Office Manager
- Excellent organizational and multitasking skills.
- Exceptional interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality.
- Leadership skills with the ability to manage and motivate a team.
Job Type: Full-time
Pay: $30.00 - $33.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $60,000 - $70,000