What are the responsibilities and job description for the Business Development Specialist -North America Industrial position at Ideal Tridon?
Ideal-Tridon Group (ITG) is a global leader in the engineering, design, and manufacturing of stainless steel and specialty clamps and fasteners for a broad array of critical applications. ITG’s comprehensive product portfolio supports the secure conveyance of gases, liquids, and electricity through clamps, hose supports, conduit systems, couplings, and related solutions. The company serves a diverse base of Original Equipment Manufacturers (OEM), distribution partners, and retail customers across industrial, transportation, marine, municipal, and other end markets.
Headquartered in Smyrna, Tennessee—just outside Nashville—Ideal-Tridon operates 18 manufacturing and distribution facilities across North America, Europe, and Asia, employing approximately 2,000 people worldwide. The company generates annual revenues approaching $500 million and continues to experience strong growth both organically and through strategic acquisitions. Renowned for its customer-centric approach, ITG maintains a 99% on-time delivery rate and a steadfast commitment to engineering excellence, product quality, and operational efficiency.
The Opportunity
Ideal-Tridon Group is seeking a highly motivated and results-oriented Business Development Specialist to support and expand its Industrial and IOE (Internet of Everything) markets across North America. Reporting to the Industrial National Sales Manager (NSM), the Specialist will play a vital role in identifying, engaging, and converting new customer opportunities, while contributing to broader strategic initiatives that enhance ITG’s market position.
This role represents a significant opportunity to contribute to the company’s growth trajectory by introducing ITG’s engineered solutions to new markets, developing new customer relationships, and supporting innovative applications for its products. The position can be based remotely but requires proximity to a major airport and the ability to travel (approximately 25–30%) for in-person client engagement.
Key Responsibilities
Business Development & Lead Generation
Proactively identify and pursue new customer accounts across North America, with a focus on Industrial OEMs, Distributors, Municipalities, and emerging market segments.
Conduct strategic research and utilize digital tools to uncover viable prospects, evaluate competitive positioning, and assess potential fit for ITG’s product portfolio.
Target competitor customer bases within vertical markets to capture share and drive new revenue streams.
Strategic Sales Planning
In partnership with the NSM and Product Manager, develop and implement a three-year strategic sales plan, including market segmentation, territory prioritization, and performance targets.
Set and achieve short- and long-term revenue goals, with an emphasis on margin enhancement and customer lifetime value.
Customer Engagement & Channel Development
Build and maintain a robust pipeline of qualified opportunities using CRM systems and lead generation platforms.
Lead initial outreach efforts and cultivate meaningful relationships that evolve into in-person visits and contract wins.
Understand and map the flow of product across various sales channels, including distributors, manufacturers, and contractors.
Product & Market Expansion
Monitor trends, customer feedback, and competitor activities to identify opportunities for product enhancements, new product development, or adjacent market entry.
Collaborate with cross-functional teams, including Product Management, Marketing, and Operations, to ensure alignment and execution.
Performance Reporting & Analysis
Deliver clear, data-driven reporting on sales activities, pipeline health, and opportunity conversion.
Provide insights and strategic recommendations to the NSM and broader leadership team to optimize commercial performance.
Cultural & Organizational Contribution
Embody and promote ITG’s values of integrity, accountability, collaboration, and excellence.
Serve as a brand ambassador and internal leader, fostering a positive, proactive, and high-energy work environment.
Candidate Profile
Education
Bachelor’s degree required; equivalent experience in sales or business development will be considered.
Experience
Minimum of 3 years of progressive sales or business development experience, preferably in the industrial, manufacturing, or engineered products sectors.
Proven track record of identifying and securing new business opportunities, with demonstrated success in building profitable customer relationships.
Core Competencies
Strategic Thinking: Ability to evaluate market dynamics and formulate effective go-to-market strategies.
Sales Acumen: Strong prospecting, negotiation, and closing skills; experience with value-based selling.
Communication: Exceptional verbal and written communication; skilled at presenting solutions clearly and persuasively.
Relationship Management: Adept at building rapport and trust with internal and external stakeholders.
Technical Literacy: Proficient in Microsoft Office Suite and CRM systems; analytical mindset with a data-driven approach.
Additional Requirements
Willingness to travel overnight up to 30% of the time, with flexibility to accommodate higher travel volume during onboarding or peak periods.
Based within convenient access to a major national airport.
Compensation & Benefits
Competitive base salary
Performance-based short- and long-term incentive programs
Comprehensive benefits package, including health, dental, vision, 401(k), and more
Professional development and advancement opportunities in a high-growth organization