DC Supervisor- 2nd shift

We are the global leader in worm gear, t-bolt, band, strut, specialty clamps, hose supports, conduit, fastening solutions, fittings, and couplings. Our products meet the highest standards demanded by global customers. A commitment to service and dedication to quality drive us each day. While billions of Ideal Tridon products have sealed critical connections for our customers, we continue to push the boundaries of innovative design. Our legacy and proven capabilities ensure that we’re well-positioned to support new applications and emerging markets. At Ideal Tridon, whether it’s the performance of our products or the responsiveness of our service, connections are at the heart of what we do.

Job Summary:

The Distribution Center and Logistics Supervisor are responsible for the day-to-day operations of the three-shift warehouse.

Supervisory Responsibilities:

• Assures compliance to all required industry standards and government requirements as stated in the Ideal-Tridon Quality Manual, Quality Management System, process documentation, and all Company Human Resources, Health, Safety, and Environmental guidelines to ensure customer quality requirements are met.
• Responsibility for assuring all equipment operators (forklift and order pickers comply with the training guidelines (EHS-20-0042 and EHS-20-0023).
• Responsible for ensuring Warehouse Team Members are trained to perform their functions in accordance with customer requirements.
• Maintains and protects all company, supplier, and customer proprietary and confidential information.
• Leads and directs employee functions such as selection, hiring, and development of employees, including making salary decisions, conducting performance reviews, and creating development plans.
• Manages training of personnel, including sponsor certifications and hands-on training.  Serve as a mentor.

Duties & Responsibilities:

• Ensures resource management by providing positive and professional leadership for the employees in the day-to-day operations of the DC by leading the effort of selecting, training, and developing a strong team of DC Associates; and provides day-to-day on-the-floor direction for all DC operations.
• Maintains late order dollars at or below the company goal utilizing effective practices involving pre-planning, work duty realignment, or overtime;
• Provides customer line order fill at or above 93%.
• Maintains high customer satisfaction ratings.
• Monitors customer satisfaction and complaints and failsafe actions implemented to eliminate/ minimize CCRs (Customer Complaints), RGA (Return Goods), and debit/credit maintenance, logs, etc.  
• Maintains efficiency/productivity by managing and developing measurement tools.
• Exports document errors.
• Manages Month-end close cut-off to satisfy Sarbanes Oxley.
• Maintains favorable budget results, tracking and charting major areas for trends. 
• Monitors purchases, invoices, and overtime.
• Understand the process for containing nonconforming products and completing an RID.
• Ensures compliance with the Quality Management System, Environmental Management System, and applicable regulatory requirements such as NAFTA rules and regulations.
• Assesses improvements needed for Manage Customer Satisfaction Requirements (TS).
• Performs other related duties as assigned. 

Required Skills & Abilities:            

• Strong organizational and leadership skills.
• Strong people and customer service skills.
• Strong communication and interpersonal skills.
• Capable of handling multiple projects simultaneously.
• Task-driven with strong attention to detail.
• Ability to work as a part of a team, and also individually.
• Proficient in Microsoft Office or related software.

Education & Experience:

• Bachelor’s Degree in Business or related field is preferred, or equivalent education and experience required
• Minimum five years of well-rounded materials supervision experience required with previous DC or related materials/distribution experience preferably within an Auto OE or related environment.
• Lean Manufacturing experience preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing, walking, and/or sitting and reaching with hands and arms.
• May occasionally climb stairs, drive vehicles, and operate equipment.
• Must be able to lift 25 pounds at a time.
• Adequate eyesight.  

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.