Inside Sales Representative

Ideal Tridon Group
We are the global leader in worm gear, t-bolt, band, strut, specialty clamps, hose supports, conduit, fastening solutions, fittings, and couplings. Our products meet the highest standards demanded by global customers. A commitment to service and dedication to quality drives us each day. While billions of Ideal Tridon products have sealed critical connections for our customers, we continue to push the boundaries of innovative design. Our legacy and proven capabilities ensure that we’re well positioned to support new applications and emerging markets. At Ideal Tridon, whether it’s the performance of our products or the responsiveness of our service, connections are at the heart of what we do.

Ideal Tridon Group is pleased to announce we are currently recruiting for an Inside Sales Representative to join our team in Boyertown PA. The Inside Sales Representative will be responsible for driving revenue growth through a strategic mix of account management, new business development, and re-engagement of inactive accounts. This role requires excellent communication, problem-solving, and organizational skills, with a strong focus on building customer relationships and hitting measurable goals.

If you have experience in Inside Sales within the fluid power industry, please apply today!

Supervisor Responsibilities:

• None

Duties/Responsibilities:

1. Key Account Growth (30% of Role)
   • Manage and grow a portfolio of ~15 existing high-value accounts.
   • Maintain regular communication with key accounts to identify growth opportunities and provide added value.
   • Meet or exceed year-over-year growth targets for assigned accounts.
2. New Business Development (50% of Role)
   • Prospect and acquire new customers nationally through proactive outreach, research, and relationship building.
   • Identify high-potential accounts and strategically convert them into long-term customers.
   • Meet revenue thresholds before earning commissions on new accounts to ensure a focus on high-value business.
3. Inactive Account Revitalization (20% of Role)
   • Re-engage past customers with no activity in the last two years.
   • Develop plans to revive inactive accounts and encourage sustained purchasing behavior.
4. Customer Relationship Management
   • Provide outstanding customer service and technical support to create loyal, repeat customers.
   • Upsell and cross-sell complementary products to increase average order value (AOV).
   • Collaborate with marketing and technical teams to align sales strategies with overall business goals.
5. Sales Metrics and Reporting
   • Meet weekly and monthly activity targets, including call volume, sales funnel development, and quote follow-ups.
   • Utilize CRM tools to track and manage prospects, leads, and accounts effectively.
   • Deliver regular reports on sales performance, pipeline activity, and customer feedback.

Required Skills/Abilities:

• Excellent communication and interpersonal skills, with the ability to build trust and rapport.
• Self-motivated, goal-oriented, and able to work independently in a fast-paced environment.
• Proficient computer skills with the ability to learn new software
• Must be comfortable and efficient in working in a busy open-floor environment
• Must be comfortable working in a team environment as well as individually

Education and Experience:

• High school diploma or equivalent
• 2 years of sales experience (inside sales, account management, or related roles preferred).
• Familiarity or experience in hydraulic systems, industrial products, and especially fluid power experience or related fields a plus. 
  • This knowledge will significantly enhance your ability to succeed in this role, but we’re willing to train highly motivated individuals with a proven sales background.
• Proven track record of meeting or exceeding sales targets.
• Proficient with CRM tools and sales pipeline management (experience with MIVA, Macola or similar platforms a bonus).

Physical Requirements

• Prolonged periods of sitting down
• Must be able to lift up to 15 pounds at times.

Why Join Us?

• Competitive base salary with uncapped commission potential.
• Opportunity to work with a growing, industry-leading company.
• Flexible work environment with opportunities for career growth.
• Recognition and reward for your achievements.

Benefits

At Ideal Tridon Group, we focus on benefits that cover your health, well-being, family, and future. Our comprehensive suite of Benefit options is offered to make it easier to stay physically, emotionally, and financially healthy. Some of our Benefits include:

• Medical/Dental/Vision Insurance
• Company paid Short-Term and Long-Term Disability Insurance
• Company paid Basic Life and AD&D Insurance
• Generous 401(k) retirement plan
• Flexible Spending Account
• Health Savings Account
• Generous PTO
• Company Paid Holidays

Ideal Tridon Group is an Equal Employment Opportunity Employer and complies with all applicable federal, state, and local laws and regulations regarding nondiscrimination. Ideal Tridon Group does not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.