What are the responsibilities and job description for the ITC Consultant 1/ITC1 position at Idealforce LLC?
Job Details
IDEALFORCE has a CONTRACT position available immediately for a ITC Consultant 1/ITC1 to join our customer in Columbus, OH. This is an Onsite position. Please find below additional details about this job. Hiring Manager would like to have all qualified candidates interview face to face. Only LOCAL CANDIDATES are considered for this role.
Short Description:
IT Consultant 1/ITC1
** Will be required to be onsite at 1980 West Broad St, Columbus, minimum of 5 days a week.
Complete Description:
The candidate will be supporting the Client Information Technology ServiceNow Delivery Team and SPECIFICALLY, THE SERVICENOW PRODUCT.
This position will function as a highly skilled ITC21 with specific responsibilities that include:
• Assist in configuring ServiceNow PSDS to meet the specific requirements
• Maintain integrations between ServiceNow and external applications
• Provide Support for ongoing and recurring IT Security audits of system
• Solution development in the ServiceNow platform
• Service Catalog item development
• Consult with program/project management to develop appropriate technical solutions/ requirements and/or design review sessions
Experience
• Ability to design and implement solutions on the ServiceNow platform that satisfy business requirements communicated in writing and/or verbally
• Ability to troubleshoot/debug issues in existing applications.
• Ability to troubleshoot/debug platform issues using the System Logs and/or debugging tools.
• Ability to use various browser-based debugging tools (ex: Chrome, IE, Firefox)
• Ability to conduct demos with client stakeholders and elicit feedback.
• Ability to work in an Agile project management environment
• Possess excellent communication skills; both oral and written skills including strong meeting and work session skills
• Proven experience in handling data conversion including but not limited to data integration (real time and batch) mapping, transformations, bulk data import/export, mass updates, cut over plan, exception handling
Required Experience:
• 5 years ServiceNow development experience using server and client side APIs
• 5 years ServiceNow development experience using Forms, workflows, Service Portal
• 3 years role/group-based ACLs configuration and debugging
• 2 years experience building custom workflows
• 2 years of Service Portal development
(e.g. Widgets, Service Portal Pages, AngularJs)
• 2 years of general IT experience with consulting experience preferred
Desired:
• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator
• ITIL V3 Foundations Certification
THIRD PARTY CANDIDATES:
Email your candidate/s resume to jb dot resumes at idealforce.com along with the following details: Rate, Current location and Availability.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
