What are the responsibilities and job description for the IT Operations Manager position at IdeaTek?
About Us :
IdeaTek grew from a vision of "Internet Freedom" for all. We saw a critical need for affordable, reliable high-speed internet in underserved rural communities across Kansas. Recognizing the transformative power of connectivity, we embarked on a mission to bridge the digital divide and empower individuals, families, and businesses with the tools they need to thrive in the modern world.
Our commitment to Internet Freedom goes beyond simply providing access. We are deeply invested in the long-term growth and prosperity of the communities we serve. We believe that high-speed internet is not a luxury, but a fundamental necessity for education, economic development, healthcare, and civic engagement. By building robust, scalable fiber optic infrastructures, we are laying the foundation for a brighter future for generations to come.
At IdeaTek, we are more than an internet service provider. We are a catalyst for change, a champion for rural communities, and a passionate advocate for digital equity. We understand that the fight for Internet Freedom is ongoing, and we are dedicated to continuing our efforts to connect every corner of Kansas and beyond.
Join us as we work to create a world where everyone has the opportunity to thrive, regardless of their geographic location. Together, we can build a more connected, equitable, and prosperous future for all.
Opportunity
Are you a results-driven IT leader with a passion for ensuring seamless technology operations? We're seeking a highly motivated IT Operations Manager to oversee our critical IT infrastructure and services, ensuring business continuity and optimal performance. In this role, you'll play a vital part in enabling our organization's success by leading a team of talented IT professionals and implementing robust operational strategies.
Location :
This role offers work location flexibility. With the option to work in Buhler, KS or Wichita, KS
Responsibilities :
- Mitigate / prevent risk to IdeaTek owned systems
- Lead & mentor IT team-development of team members while evaluating future growth needs to accommodate IdeaTek's rapid growth goals
- Advisedetermine best practices for use and implementation of IdeaTek internal technology(Computers / Servers / Network devices)
- Own the IT Helpdesk ticket queue
- Seek out opportunities to increase IdeaTek staff efficiencies through process improvements and technologies
- Participate / influence initiatives / projects that have IT components and / or impacts
- Purchasing of new equipment that meets IdeaTek standards or when a new standard is needed, make recommendations based on requirements from departments / teams
- Lead the effort of updating, creating, implementing and testing IT policies for IdeaTek (examples below)
- Assist with establishing an IT budget and be responsible for adhering to that budget
Desired Attributes :
Requirements
Experience & Knowledge Required :
Experience & Knowledge Preferred :
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
This employer uses everify
IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include :
