Demo

QA Technical Manager

ideaVat
San Ramon, CA Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 5/16/2025

Minimum Requirements :

All potential candidates should read through the following details of this job with care before making an application.

  • BS / BA degree in computer science, engineering or related discipline
  • Strong experience working with contact center systems and IVR
  • 8 years of software quality assurance experience, including 3 years in a lead role or management position in test automation or performance testing
  • Experience testing Client-Server architecture from performance, load & stress point of view
  • Strong analytical skills and experience with implementation and administration of Software Quality Assurance processes and test tools
  • Excellent problem solving, interpersonal communication, and project management skills; strong leadership and mentoring skills
  • Desire for achieving excellence in customer satisfaction, process & product quality as well as reliability
  • Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools
  • Must have experience in managing and working with distributed team members

NICE TO HAVE :

  • Experience testing email / chat applications from server side point of view
  • Experience with DBMS (MySQL desirable)
  • Hands-on experience testing Telephony protocols and features for ISDN, PSTN
  • Hands-on experience testing Bulk Call Generators (Spirent abacus A5000)
  • Knowledge of foundation, principles and techniques of software programming
  • Automation test skills, ability to develop / modify scripts based on Python & Java
  • Working experience on agile methodologies
  • Experience in real-time mission critical systems (Contact Centers, PBX, CRM)
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