Demo

Field Equipment Trainer - West

IDEX Corporation
Novato, CA Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/23/2025

Summary

Pipeline Renewal Technologies (PRT) is seeking a dynamic and knowledgeable Equipment / Technical Trainer to deliver world-class training programs for our trenchless pipeline renewal solutions. The Equipment Trainer will be responsible for educating customers, installers, and sales teams on the use, maintenance, and application of PRT’s specialized equipment and systems. This role requires hands-on training delivery, curriculum development, and technical expertise to ensure our customers are equipped to maximize product performance. Travel to client sites across the United States will be a significant component of this role.

Key Responsibilities :

  • Training Delivery : Conduct in-person and virtual training sessions to instruct customers and partners on the operation, installation, and troubleshooting of PRT products.
  • Curriculum Development : Design, update, and refine technical training materials, including manuals, videos, and presentations, tailored to diverse audiences.
  • Product Demonstration : Provide on-site demonstrations showcasing the value and functionality of PRT technologies during customer engagements.
  • Technical Support : Collaborate with the technical support team to address real-time customer issues and integrate feedback into training programs.
  • Compliance & Safety : Ensure all training materials and sessions comply with industry regulations and promote safety best practices.
  • Documentation : Maintain detailed records of training sessions, certifications, and customer feedback.

Qualifications : Experience :

  • Minimum of 5 years of experience in plumbing, pipe rehabilitation, or a related field (e.g., trenchless technologies, construction).
  • Prior experience in technical training, field service, or product support preferred.
  • Technical Knowledge :

  • Strong understanding of pipe lining and rehabilitation techniques, including CIPP and slip lining.
  • Familiarity with trenchless technology equipment and processes.
  • Education :

  • High school diploma or equivalent required.
  • Technical certifications or vocational training in plumbing or related disciplines highly preferred.
  • Skills :

  • Exceptional communication and presentation skills, with the ability to engage technical and non-technical audiences.
  • Proficiency in using and troubleshooting technical equipment.
  • Ability to create clear, user-friendly training materials.
  • Travel :

  • Willingness to travel 50-75% of the time, including overnight stays.
  • Other Requirements :

  • Strong organizational skills and attention to detail.
  • Proficient in Microsoft Office Suite and training software.
  • Valid driver’s license and ability to travel nationwide.
  • Benefits Package

    Our comprehensive U.S. benefit offerings include : Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page :

    Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

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