Implementation Specialist

We’re looking for junior project managers or veterinary professionals looking for a new careers in a meaningful industry to join IDEXX as an Implementation Specialist!

We’re looking for passionate problem solvers to support the implementation of our ezyVet Practice Management software to our new customers. Our Implementation function is a key area of our business, they manage and facilitate the onboarding of our new customers ( Veterinary clinics) to our software. You'll be tasked with relationship building, problem solving and configuration of ezyVet sites for new clients, training the new userson the software and get the clinic up and running smoothly. It's a varied role which will both challenge and grow you!

This role is hybrid, 3 days onsite in our Frisco, TX office, and 2 days remote.

This role could be hybrid 3 days onsite in our Westbrook, ME office, 2 days remote

But what is ezyVet you ask? ezyVet is a cloud based Veterinary Practice Management Software. We provide easy to use Software that helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress. We are a premium software product and a part IDEXX’s Veterinary offerings. Pets and tech, it’s a winning combo!

Within IDEXX we are a part of the IDEXX Veterinary Software portfolio. With a focus on software solutions, we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, our solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.

Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.

A bit more about the role, you will :

Training veterinary professionals on how to use ezyVet, specific to their role in the clinic.

Project manage implementations, ensuring each clinic / practice / hospital is confidently utilizing ezyVet and the software configuration is fit for purpose.

Problem solve, understand the clinics needs and workflows to configure the software appropriately

Change management with the clinic

Build and deliver webinar based training and configuration curriculum.

Manage an assortment of projects all at different stages

Collaborate with internal teams to help craft the software, prioritize feature and fix releases, streamline processes and generally build amazing outcomes.

What you will need to succeed :

Hardworking. Are you results orientated and do what it takes to get the job done? We're all about getting the win for the team and our customers.

Experience working in a busy environment with strong time and time & project management skills.

Experience with project management ideal!

Confidence to articulate complex subject matter to a range of audiences.

Excellent attitude, a sense of humor and coolness under pressure.

Strong attention to detail.

Experience in the veterinary industry a bonus!

What you can expect from us :

Salary of $52,000

Opportunity for annual cash bonus

Health / Dental / Vision Benefits Day-One

5% matching 401k

Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

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Salary : $52,000