Demo

Authorization Representative

IDR Healthcare
Las Vegas, NV Temporary
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Job Title : Authorization Representative

Location : hybrid onsite in Las Vegas, NV

Job Summary :

We are seeking a detail-oriented and customer-focused Authorization Representative to join our team. This position is responsible for obtaining insurance eligibility and benefits information, as well as securing the necessary authorizations for services. You will communicate with both the physician's office and insurance companies to verify information and ensure services are covered. In addition, you will collaborate with Utilization Review staff to confirm authorizations align with services needed and may assist in estimating service costs and patient responsibilities. If you're someone who thrives in a fast-paced environment and enjoys problem-solving, we encourage you to apply!

Essential Job Duties :

  • Obtain insurance eligibility and benefit information using various phone and online resources.
  • Secure appropriate authorizations and notify insurance companies of patient arrivals as needed.
  • Collaborate with Utilization Review staff and / or physicians' offices to ensure eligibility and authorization requirements are completed on time.
  • Communicate with nursing and / or billing staff when changes affect reimbursement or patient billing.
  • Correct patient records to prevent billing issues and ensure accuracy for reimbursement.
  • Refer patients with questionable insurance coverage to Eligibility Counselors (e.g., out of network, underinsured, etc.).
  • Review insurance eligibility responses and other reports, working with physicians and patients to resolve issues and prevent billing delays.
  • Maintain a satisfactory level of performance and adhere to workload standards.
  • Estimate service costs using ICD-9 or CPT codes and calculate patient responsibility based on insurance benefits.
  • Assist in training new employees in account preparation and review functions.

Required Skills & Experience :

  • Two years of customer service experience.
  • Excellent communication and computer skills.
  • Ability to interact with others effectively and efficiently.
  • Strong attention to detail for accuracy in insurance eligibility, authorization, and billing processes.
  • Preferred Skills & Experience :

  • Knowledge of medical terminology.
  • Experience in admitting, billing, collections, and / or insurance verification.
  • Bilingual in Spanish.
  • Familiarity with CPT / ICD-9 codes.
  • Education :

  • High School Diploma or GED required.
  • What's In It For You?

  • Long-term position with a reputable healthcare company.
  • Comprehensive benefits during the contract period and upon conversion.
  • Supportive Engagement Management team dedicated to your success.
  • Why IDR?

  • Over 20 years of industry experience across four major markets.
  • Employee Stock Ownership Program (ESOP).
  • A dedicated Engagement Manager who is committed to supporting you throughout your career.
  • Health benefits including Medical, Dental, Vision, and Life Insurance.
  • Recognized as a ClearlyRated Best of Staffing® Client and Talent Award winner for 9 consecutive years.
  • Pay transparency : 22-26 / hr W2

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