What are the responsibilities and job description for the Application Support Specialist position at IDR, Inc.?
About the Role
We are seeking an experienced Application Support Specialist to join our team at IDR, Inc.
In this role, you will provide critical support for senior analysts working on high-priority projects, ensuring the continued success of our clients' operations.
Main Responsibilities:
- Support Senior Analysts: Collaborate with senior analysts to deliver high-priority projects and maintain critical applications.
- Maintenance and Updates: Ensure the ongoing support and maintenance of essential applications and workflows.
- System Monitoring: Monitor system performance, data integrity, and security to prevent potential issues.
- Implementation and Testing: Assist with application implementation, validation, and testing to guarantee smooth system operation.
- Documentation and Collaboration: Document workflows and work with teams to optimize system use and improve efficiency.
- System Configuration and Reporting: Maintain system configurations, user access, and reporting to ensure accurate data analysis.
Essential Requirements:
- Bachelor's degree in Computer Science, IT, or related field.
- At least 1 year of experience in application support or healthcare IT.
- Proficiency in HL7 and XML messaging standards.
