Customer Service/Sales Representative

Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while promoting our products and services. The ideal candidate will possess strong communication skills, a passion for helping others, and the ability to thrive in a fast-paced environment.

Duties

• Provide outstanding customer service by addressing inquiries and resolving issues promptly and effectively.
• Engage in outbound calling to follow up with clients and promote additional services.
• Utilize phone etiquette to communicate clearly and professionally with customers.
• Assist customers with product selection, ensuring they receive the best solutions for their needs.
• Maintain accurate records of customer interactions and transactions in the system.
• Collaborate with team members to enhance client services and improve overall customer satisfaction.
• Call Architects and Customers regarding our product.

Qualifications

• Previous experience in a call center or customer service environment is preferred.
• Strong communication skills, both verbal and written, with an emphasis on effective listening.
• Ability to handle cash transactions with accuracy and integrity.
• Experience in client services or sales is a plus.
• Proficient typing skills for efficient data entry and record keeping.
• Familiarity with outbound calling techniques is beneficial.
• Demonstrated ability to work well under pressure while maintaining a positive attitude.
• Microsoft Office
• Quickbooks a plus

Join us in delivering exceptional customer experiences while growing your career in sales and service!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• On-the-job training
• Paid time off

Shift:

• Day shift

Work Location: In person

Salary : $16 - $18