What are the responsibilities and job description for the Society Business Operations Manager (E4189E) position at IEEE?

Description

Job Summary

The overall purpose of this position is to be the staff lead and primary Society contact related to day-to-day business operations assigned by society leadership. This will include, but will not be limited to, implementing the decisions of the Society Executive Committee / Administrative Committee, and providing direction to the Society Staff team. Key responsibilities include implementing strategic vision put forth by the Society and changing business models when necessary. This position typically reports into a Senior Director and does not have any direct reports. The incumbent will work under minimal guidelines.

The position focuses on developing a strong partnership with the Society volunteer leadership and provides continuity and guidance in strategic thinking and planning. In support of the volunteer leadership, this role drives society initiatives, interacts with Technical Activities, IEEE activities, and acts as a conduit between the society and other IEEE Organizational Units. This position will direct and manage the day to day business operations and administration of the Society, collaborate with Society volunteer leadership and carry forward the decisions of its Executive and Administrative Committees. The role assists in the execution of strategic planning, manages Volunteer Leadership meetings, Society needs at TA Meeting Series, events / conference management, publications planning, manuscript processing, Society publications content and other intellectual property products, e-newsletter production, membership, agreements and MOUs with IEEE and non-IEEE entities, chapter development, education, industry interaction and outreach, grant processing, technical community, awards support, social media and website management.

This position, along with the Society VP Finance, develops and forecasts the annual budget. The candidate will assist the President and VP Finance in maintaining financial health of the society by effectively managing a multimillion dollar budget that supports thousands of worldwide members. The candidate will provide both direct and indirect operational support to over large Volunteer Leadership Groups, multiple traditional scientific conferences, and Technical Committees of the Society

Key Responsibilities

Provides broad-based operational support and business management for an approximate $2.5 million dollar global business enterprise
Along with volunteer leadership, ensures excellence in strategic, operational, and financial planning; actively provides advice and counsel to volunteer and professional staff leaders
Supports a Society-wide commitment to positive focus on brand integrity and organizational reputation
Ensures excellence in communications to members and volunteers, as well as staff
Provides operational support and management oversight for and on behalf of the Society and its committees
Actively pursues financial and operational health for the Society, including a focus on risk management
Visibly leads a Society-wide commitment to legal and regulatory compliance and embodies the highest caliber of ethical behavior

Qualifications

Education

Bachelor's degree or equivalent experience Req

Master's or other advanced degree Pref

Work Experience

4-7 years related cumulative work experience Req

4-7 years of management experience preferred; Previous management-related association experience and a track record of successful project management experience highly desireable Pref

Licenses and Certifications

Individuals who are studying or who have mastered one or more of the following bodies of knowledge are preferred : Pref

Association management, as represented in the Certified Association Executive (CAE) credentialing program Pref

Project management, as represented in the Project Management Professional (PMP) credentialing program Pref

Meeting planning, as represented in the Certified Meeting Planner (CMP) credentialing program Pref

Budgetary and financial management, as represented in the Certified Management Accountant (CMA) and Certified Public Accountant (CPA) licensing programs. Pref

Skills and Requirements

Must demonstrate familiarity / working knowledge of publishing, conference / event management, and membership (retention, development, and strategy)

Must possess demonstrable skills in the management, sale, and marketing of intellectual property product

Must have strong written communication skills; Expected to routinely write reports, correspondence, e-mail, and Web content pages that impact the course of the Society's business as well as job descriptions, performance plans, incentive goals, training plans, and developmental plans

Must be able to verbally articulate ideas and opinions and have the ability to present informative and persuasive speeches, addresses, and program findings before audiences comprised of staff, volunteers, media, industry leaders, and the general public, that range in size from ten to 1,000

Business fluency in a foreign language, especially Mandarin Chinese, French, Spanish, or Hindi will be helpful, but is not required

Must have excellent interpersonal and human relations skills; Working well with volunteers, indeed building and maintaining volunteer relationships, is a crucial requirement of this position; Must build and sustain productive and enjoyable working relationships with a multi-disciplinary staff; will also have frequent contact with vendors and consultants, TAB, IEEE officers and board members, customers, members, attorneys, subject-matter-experts, and product developers

Must have the ability to resolve business challenges stemming from the following :

o Changing business models, due to changing market conditions in publishing and conferences

o Surplus-loss ratio while managing packaged intellectual property products

o Declining membership

o Improving financial, operational and strategic management of the Society

o Growing revenue streams for the Society

o Creating and sustaining effective relationships among entities within the Society and TAB

o Establishing management and process continuity in an environment in which volunteer leadership changes often

Must be a tool savvy knowledge worker who seeks out technology solutions to business challenges; Specific technology knowledge and experience needed to produce the desired outcomes include the following : Microsoft Office Suite products, familiarity with Google environment (Gmail, Google drive, Google Apps, etc.), relational databases, association management systems with financial models, and statistical analysis tools

Overnight travel required up to 15-20% of the time, some of which may be in international locations; Must have valid travel credentials for travel

Other Requirements :

As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.

PLEASE NOTE : This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category II - Mobile Positions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer : This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.

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