Temporary - Technical Product Specialist

Description

We seek a passionate and results-oriented Technical Product Specialist to drive the adoption of IEEE's advanced data and analytics products within specific engineering domain like transportation, telecommunications and energy. This role requires to quickly learn specialized engineering applications and interface technically with prospects and customers which are typically SMEs / PHDs.

As a product expert, you will collaborate closely with data scientists, sales teams, and clients to enhance product capabilities, drive sales, and ensure customer success. Your technical acumen, combined with strong interpersonal skills, will be essential for building relationships with high-level technical experts in academia, industry and government.

Key Responsibilities :

• Product Development : Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.
• Sales Enablement : Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs / PHDs
• Customer Success : Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.
• Market Intelligence : Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.
• Product Documentation : Develop clear and concise product documentation, including user guides, process flows, and use cases.

Impact :

By driving the adoption of IEEE's advanced data and analytics products, you will contribute directly to revenue growth and customer satisfaction. Your expertise will be instrumental in building strong customer relationships and fostering innovation within the engineering community.

Qualifications

Qualifications :

As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.

PLEASE NOTE : This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category II - Mobile Positions.

IEEE is an EEO / AAP Employer / Protected Veteran / Disabled

Disclaimer : This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management's right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.