Training Specialist

This position exists to administer the Learning and Development function in their role of building knowledge and skills of new and current employees of IEEE in all aspects of professional, business and technical skills. The ultimate goal is to increase employee efficiency and effectiveness to deliver business results. This position provides operational support, administers the LMS system, tracks and reviews assessments, conducts new employee orientation, and handles a variety of other L&D tasks and responsibilities.

This role reports to the Sr.manager of Learning & Development and performs in the capacity of an individual contributor.

Key Responsibilities

• Analyzes and implements the LMS system including entering training program information, monitoring attendance and handling many of the technical aspects of system operations including Annual and Bi-annual compliance program test and troubleshooting
• Coordinates LMS system upgrades and system implementations including establishing requirements and organizes data migration.
• Develops new e-learning courses and updates existing courses utilizing Articulate Storyline
• Proactively troubleshoots learner issues by providing technical expertise and operational support.
• Facilitates New Hire Orientation on a bi-weekly basis. Creates and schedules SME presentation including Payroll, IT and MC’s to present at NEO.
• Facilitates follow-up NEO program sessions with all new hires on a quarterly basis.
• Ensures new employees are enrolled in appropriate new hires compliance curriculum programs via LMS
• Actively engages in follow-up communication to new hires on 30, 60, and 90 days via email and in person.
• Administers the LinkedIn Learning enrollments and assures accurate charge backs to OUs and employees
• Maintains updates and changes on the HR intranet site including review of content, data input and overall monitoring of the SharePoint system to assure accuracy
• Tracks and reviews assessments that are used as part of the various L&D programs
• Responds to employee inquiries received by phone and via the L&D e-mail alias
• Provides LMS support and services across the OU’s as needed
• Maintains and reports on all Learning & Development and learner data via LMS
• Keeps abreast of L&D trends to ensure that New Hire Oboarding reflect best practices
• Creates articles and training advertisements with Corporate Communications on L&D learning programs announcements
• Performs various operational tasks associated with the learning and development projects/tasks
• Works on other duties as assigned

Education

• Bachelor's degree or equivalent experience Human Resources, Education, Business or equivalent work experience Req

Work Experience

• 4-7 years Human Resources, Education, Business or equivalent work experience Req
• Experience with a cloud based LMS
• Experience with Oracle
• Knowledge of adult learning theory concepts and principles
• HR function and familiarity with HR policies and practices
• Experience in producing and editing content in intranet and internet websites
• Knowledge of e-learning authoring tools such as Articulate Storyline preferred

Licenses and Certifications

• Candidate should have or be willing to work toward certification in training disciplines from a recognized certification agency (e.g. ASTD, SHRM) Pref

Skills and Requirements

• Ability to work independently and also contribute to team goals
• Excellent verbal and written communication skills
• Candidate must be proficient with current PC and Mac desktop productivity technology/applications (e.g. Microsoft Office) and have a familiarity with high technical level skills (e.g. HTML, Windows, Oracle, CMS)
• Must demonstrate a high degree of professionalism and customer focus
• Ability to travel on a periodic basis

Other Requirements:
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.

PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment Standards for IEEE Positions." This position is classified under Category I - Office Positions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.