What are the responsibilities and job description for the Trainer II - Provider Services position at IEHP?
What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
Under the general supervision of the Learning & Development Manager [Supervisor], the Learning & Development Trainer II is responsible for designing, developing, and facilitating engaging learning modules, programs, resources, and events, ensuring IEHP can develop and retain talent while creating a culture of learning. The L&D Trainer II coordinates and delivers training covering a wide range of topics for large and small groups or one-on-one, either in person or virtually, in addition to, collaboration with inter-departments to ensure member needs are met while simultaneously building strong peer relationships.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
Under the general supervision of the Learning & Development Manager [Supervisor], the Learning & Development Trainer II is responsible for designing, developing, and facilitating engaging learning modules, programs, resources, and events, ensuring IEHP can develop and retain talent while creating a culture of learning. The L&D Trainer II coordinates and delivers training covering a wide range of topics for large and small groups or one-on-one, either in person or virtually, in addition to, collaboration with inter-departments to ensure member needs are met while simultaneously building strong peer relationships.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account – Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities
- Bachelor's degree from an accredited institution required
- One (1) or more of the following scenarios will be considered as qualifying experience
- Two (2) or more years of experience as a “Trainer" Or
- Subject Matter Expert (equivalent to four (4) or more years of relatable experience) in the assigned department.
- In lieu of a Bachelor’s degree: A minimum of four (4) years of additional relevant work experience is required for this position. This experience is in addition to the minimum years listed in the Experience Requirements above. One (1) or more of the following scenarios will be considered as qualifying experience:
- Two (2) years of progressive experience in Training
- Two (2) years of relevant work experience
- Intermediate knowledge of fundamental training/ learning techniques for adult learning
- Must have working knowledge of office equipment
- Must be proficient in Microsoft Office, including Word and Power Point
