What are the responsibilities and job description for the Temporary Financial Aid Advisor position at IES Abroad?
Status: Part-time, non-exempt
Schedule: M-F, 9:00 AM – 2:00 PM, 25 hours per week (this is a 21 week assignment)
Reports to: Associate Director of Financial Aid
Direct Reports: None
Start Date: ASAP
Location: Remote or Chicago, IL
About Us
IES Global is a not-for-profit study abroad and internship provider dedicated to transforming the lives of nearly 10,000 students annually through unparalleled study abroad experiences. From our headquarters in Chicago, we offer 400 programs in 85 locations worldwide, partnering with 500 colleges and universities to create authentic educational experiences that exceed expectations.
IES Global comprises a collective of brands including IES Abroad, IES Internships, Customized & Faculty-Led Programs, and the Study Abroad Foundation (SAF). We champion meaningful academic and cultural education, integrate diverse perspectives, prioritize student health and safety, and strive to better the world through our Global Good Commitment.
For nearly 75 years, we have been a trusted leader in global education, committed to diversity, equity, inclusion, and anti-racism. We actively recruit underrepresented students and provide millions in scholarships each year, celebrating a diverse student body that reflects the vibrant cultures we engage with. Our commitment extends to our diverse team, fostering an inclusive, welcoming workplace where talents from various backgrounds collaborate and grow.
Join us at IES Abroad and become part of a community dedicated to creating global leaders and life-changing experiences.
Summary Of Position
The Financial Aid Department supports all IES Abroad students with financial aid and scholarships. This includes processing financial aid applications, awarding scholarships, and increasing financial literacy around study abroad funding for students. Supporting students with financial aid also includes the collecting, organizing, and clarifying of data and information throughout the pre-departure process, so that is clear, informative, and adds value to the study abroad experience.
Essential Job Responsibilities And Duties
$25.00 per hour
Benefits Eligible
No
How To Apply
All applicants should submit an application including cover letter, resume, and salary requirements by clicking 'Apply' at the top of this page. Please visit www.IESabroad.org for more information about working at IES Abroad. If you require an accommodation with the application process, please email us: IESAbroad-Careers@iesabroad.org.
Equal Opportunity Employment
IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.
We are proud to be an equal opportunity employer, and do not discriminate against any applicant on the basis of race, color, ancestry, sex (including pregnancy), age, national origin, citizenship, religion, marital status, disability, sexual orientation, gender identity and/or expression, veteran status, and/or any other status protected by applicable laws.
Schedule: M-F, 9:00 AM – 2:00 PM, 25 hours per week (this is a 21 week assignment)
Reports to: Associate Director of Financial Aid
Direct Reports: None
Start Date: ASAP
Location: Remote or Chicago, IL
About Us
IES Global is a not-for-profit study abroad and internship provider dedicated to transforming the lives of nearly 10,000 students annually through unparalleled study abroad experiences. From our headquarters in Chicago, we offer 400 programs in 85 locations worldwide, partnering with 500 colleges and universities to create authentic educational experiences that exceed expectations.
IES Global comprises a collective of brands including IES Abroad, IES Internships, Customized & Faculty-Led Programs, and the Study Abroad Foundation (SAF). We champion meaningful academic and cultural education, integrate diverse perspectives, prioritize student health and safety, and strive to better the world through our Global Good Commitment.
For nearly 75 years, we have been a trusted leader in global education, committed to diversity, equity, inclusion, and anti-racism. We actively recruit underrepresented students and provide millions in scholarships each year, celebrating a diverse student body that reflects the vibrant cultures we engage with. Our commitment extends to our diverse team, fostering an inclusive, welcoming workplace where talents from various backgrounds collaborate and grow.
Join us at IES Abroad and become part of a community dedicated to creating global leaders and life-changing experiences.
Summary Of Position
The Financial Aid Department supports all IES Abroad students with financial aid and scholarships. This includes processing financial aid applications, awarding scholarships, and increasing financial literacy around study abroad funding for students. Supporting students with financial aid also includes the collecting, organizing, and clarifying of data and information throughout the pre-departure process, so that is clear, informative, and adds value to the study abroad experience.
Essential Job Responsibilities And Duties
- Process financial aid applications in a timely and accurate manner
- Process student stipend and scholarship reimbursement forms through the forms management and client relations management systems
- Provide friendly, accurate, and prompt financial aid support to IES Abroad students, parents, and education institution staff through written and verbal (phone) communications
- Manage student interactions in client relations management system in a timely manner and maintain excellent records of all communications
- Process consortium agreement forms in a timely and accurate manner; manage consortium agreement and scholarship inboxes
- Maintain student financial aid data in database and client relations management system
- Serve as a contact in Financial Aid Department providing exceptional service to students, university coordinators, and internal departments
- Maintain orderly and confidential filing systems and record keeping
- Take on special projects, other duties, and tasks as assigned
- Regular and predictable attendance is essential for this position
- Minimum one year data entry or administrative experience
- Database literacy with extensive computer knowledge of Microsoft Office and Excel
- Ability to organize and prioritize multiple projects simultaneously and to meet deadlines
- Strong written and verbal communications skills
- Ability to manage and maintain high call volume
- Strong interpersonal communication skills and customer focus
- Strong attention to detail with the capacity to maintain accurate records
- Ability to cooperate with all stakeholders
- Takes responsibility for actions, results, and mistakes
- Ability to exercise sound judgment when handling variety of issues
- Strong problem-solving skills
- Strong self-direction and initiative skills
- Act in professional manner at all times
- Ability to be flexible and adaptable in a changing environment
- Meet commitments on a consistent and timely basis with infrequent unplanned absences
- Maintains positive can-do attitude even during stressful situations
- Ability to learn quickly
- Ability to work both independently and as part of a team
- Bachelor’s degree or equivalent work experience required.
$25.00 per hour
Benefits Eligible
No
How To Apply
All applicants should submit an application including cover letter, resume, and salary requirements by clicking 'Apply' at the top of this page. Please visit www.IESabroad.org for more information about working at IES Abroad. If you require an accommodation with the application process, please email us: IESAbroad-Careers@iesabroad.org.
Equal Opportunity Employment
IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.
We are proud to be an equal opportunity employer, and do not discriminate against any applicant on the basis of race, color, ancestry, sex (including pregnancy), age, national origin, citizenship, religion, marital status, disability, sexual orientation, gender identity and/or expression, veteran status, and/or any other status protected by applicable laws.
Salary : $25
